Specifications

18 ROCPOWER ‐ SMARTOWERusermanual
After the first ninety (90) days, technical support for software that was either preinstalled by
Rocstor on the Rocstorbranded product orincluded with theRocstor branded productat the
timeofyourpurchaseorleaseoftheproductisavailableforafee.
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WARNING
Theindividualusershouldtakecaretodeterminepriortousewhetherthisdeviceissuitable,
adequate or safe for the use intended. Since individual applications are subject to great
variation, the manufacturer “Rocstor” makes no representation or warranty as to the
suitabilityorfitnessofthesedevicesforanyspecificapplication.
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LimitedWarrantyPeriod
The limited warranty period for ROCPOWER UPS productsis two (2) yearsParts and Labor on
the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or
provided separately. Rocstor warrants this equipment, when properly applied  and operated
withinspecifiedconditions,againstfaultymaterialsorworkmanshipforaperiodofone(1)year
fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly
totheoriginalpurchaserorlessee ofthisRocstorbrandedproductandisnottransferable.For
equipment sites within the United States and Canada, this limited warranty covers repair or
replacement of defective equipment at the discretion of Rocstor. Repair will be from the
nearest authorized service  center. Replacement parts and warranty labor will be borne by
Rocstor. For equipment located outside of the United States and Canada, Rocstor, Inc. only
coversfaultyparts.
Rocstorproductsrepairedorreplacedpursuanttothislimitedwarrantyshallbewarrantedfor
the unexpired portion of the limited warranty applying to the original product. This limited
warrantyappliesonlytotheoriginalpurchaserwhomusthaveproperlyregisteredtheproduct
within10daysofpurchase.
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Customers in Mexico may obtain service under this Limited Warranty only by delivering or
shipping the product (with all shipping or delivery charges prepaid) to an authorized service
center.
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TypesofLimitedWarrantyService
Your Rocstor Limited Warranty consists of repair or replacement of defective parts,identified
bytheRocstorSupportOrganizationas“pre‐failure.”
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Carry‐inLimitedWarrantyServiceAvailableMonday–Friday
Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe
RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay
anyshippingcharges,insurance,taxes,orduties associated
withtransportation oftheproduct.
Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk
oflossduringshipping.
ServiceUpgrades