power your future℠ PRESTIGE High Frequency On‐Line UPS User Manual 1,000 VA 2,000 VA 3,000 VA
ROCPOWER – PRESTIGE ‐ user manual Table of Contents IMPORTANT SAFETY INSTRUCTIONS ..................................................3 CHAPTER 1 .........................................................................................5 Front Display Panel Explanation.........................................................5 Rear Panel Explanation.......................................................................7 Communication Port Explanation ......................................................
ROCPOWER – PRESTIGE ‐ user manual IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • • • • • • • • • • • • • • • • • • • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor.
ROCPOWER – PRESTIGE ‐ user manual • • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 1 Front Display Panel Explanation 5
ROCPOWER – PRESTIGE ‐ user manual 1. Main Switch 2. Self Test OK LED 3. Test/Silence 4. Fault LED 5. Bypass LED 6. Utility LED 7. Inverter LED 8. Battery low LED 9. Over load LED This is control the ON/OFF of the UPS Green LED lights up if self test is O.K. a. To silence alarm by pressing the button. b.1. For Standard Unit To execute the self test of the UPS by pressing the button over 10 sec. b.2.
ROCPOWER – PRESTIGE ‐ user manual Rear Panel Explanation 120V 6 6 8 8 5 5 6 8 4 2 5 7 1 3 7 7 3 4 1 4 2 1 2 1KVa 3 2KVa 3KVa 7
ROCPOWER – PRESTIGE ‐ user manual 1) AC Inlet 2) AC Input Fuse/ Breaker 3) External Battery Terminal 4) AC Outlet For 120Vac System 5) SNMP Slot 6) Com Port 7) RJ11/RJ45 Jack This is to be connected with an AC power cord for plugging into the wall receptacle. This is to disconnect line input to protect application from Output overload or short circuit.
ROCPOWER – PRESTIGE ‐ user manual Parity : None The Pin Assignments of true RS232 type The Pin Assignments of true RS232 type are illustrated as follows: 9 8 7 6 5 4 3 2 1 Pin 6: RS232 Rx Pin 9: RS232 Tx Pin 7: Ground 9
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 2 Check the unit in its packing container and after removal, but before installation, for any obvious problems. Retain the packing material for future use. Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • • • Take the UPS out of the packing material. Retain it for future use. Inspect the UPS for any obvious damage.
ROCPOWER – PRESTIGE ‐ user manual Storage Instructions For extended storage through moderate climate (‐15 to +30 °C / +5 to +86 °F), the batteries should be charged for 12 hours every six (6) months by plugging the UPS power cord into the wall outlet. Repeat this every three (3) months in a high temperature (+30 to +45 °C / +86 to +113 °F) environment.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 3 Setup Operation Test and Installation Instruction The installation should be conducted or supervised by a qualified technician to avoid accident. Charge the UPS for more than 8 hours after unpacking to ensure the UPS is fully charged before usage. 1. Ensure that the wall outlet is properly grounded. 2. Verify if the voltage and frequency ratings match that of the utility, then connect the AC Input power cord to a verified grounded 3‐wire receptacle. 3.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 4 Product Introduction • • • • • • Double conversions online architecture continuously supply your critical device with a high performance, stable, regulated, transient‐free pure sine‐wave AC Power. Full protection for overloading, short circuit and overheating. Powerful micro‐computer integrated design provides better smart‐functions and control. Advanced Input PFC control guarantees the PF performance and maximum energy efficiency.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 5 How the UPS Works When Utility is Normal – Figure 1 When the utility is normal, the utility LED lights up and the batteries are being charged. If the inverter was turned ON, and the output is normal, the inverter LED will also light up. Utility Failure and Recovery – Figures 2 and 3 When the utility is abnormal, the utility LED will dim and the batteries will stop charging.
ROCPOWER – PRESTIGE ‐ user manual Overload Condition – Figure 4 When the utility is normal, the loading of the UPS above 105% is considered an overload and the “Overload” LED will light up. If the UPS overload is between 105~120%, it will switch to Bypass Mode within 60 seconds. If the UPS overload is between 120%‐150%, it will switch to Bypass Mode in 10 seconds. If the UPS overload is over 150%, it will switch to Bypass Mode immediately.
ROCPOWER – PRESTIGE ‐ user manual Overheating If the UPS overheats when the utility is normal, it will switch to Bypass Mode. The fault LED and bypass LED will light up and the UPS will switch to Inverter Mode after the overheating is eliminated. If it happens when the utility is abnormal, the buzzer will beep continuously and the fault LED will light up. The output of the UPS will also be shut OFF.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 6 Troubleshooting When the UPS malfunctions during operation, you may check the list below for proper adjustment. Should the problem persist, please contact your local distributor for help. Situation Check Items Utility LED is not ON and the AC input cord is loose or UPS is on Battery Mode, AC input fuse is broken. when the utility is normal. Solution 1. Connect the AC input cord to wall receptacle. 2. Replace the AC fuse with one of the same rating. 3.
ROCPOWER – PRESTIGE ‐ user manual Situation Check Items Battery Low LED lights up Fault LED lights up System fails to backup when the utility fails. UPS is normal but no output Check to see if all cords to load are properly connected. Strange noise and smell Solution Battery is running out. Please proceed to immediately shutdown your load and applications, then recharge the batteries. Disconnect the output load immediately and turn on the UPS to see if the fault LED is still on.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 7 Communication Hardware Installation 1. 2. Connect the male connector of RS‐232 cable to the UPS communication port. Connect the female connector of RS‐232 cable to a dedicated RS232 port. If there is only a DB25 connector on your PC, use a DB9‐DB25 adapter to convert it. Software Installation Please refer to the documents contained in the software CD‐ROM.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 8 Specifications MODEL INPUT Voltage (Vac) Frequency (Hz) Phase Input Power Factor OUTPUT Voltage (Vac) Capacity (VA/W) Wave Form Voltage Regulation Frequency Stability Transient Response (ms) Synchronization Crest Factor Transfer Time (Line Fault) Efficiency (AC to AC) Run Time(Full Load) DC Start BATTERY Type Quantity (pcs) Voltage (Vdc) Recharge Time Supplementary Charger (Optional) DISPLAY LED 1KVA 2KVA 3KVA 80~140 or 160~280 50 / 60±5% (Auto Sensing) Singl
ROCPOWER – PRESTIGE ‐ user manual MODEL 1,000 VA 2,000 VA 3,000 VA PROTECTION Overload Short Circuit Overheat High Voltage Trip‐Off Battery Low Noise Suppression Spike Suppression ALARM Audible and Visual PHYSICAL Dimensions (WxHxD) mm) Net Weight (Kgs) Outlets’ (IEC/Local) ENVIRONMENT Temperature Humidity Noise COMPUTER INTERFACE Interface Type Protocol SNMP Adaptability Operating Systems Compatibility SAFETY CONFORMANCE Safety Standard EMC Standard Marks 100%~120% delay 60 seconds before switching t
ROCPOWER – PRESTIGE ‐ user manual Recycling the Used Battery Contact your local recycling or hazardous waste center for information on the proper disposal of the used batteries.
ROCPOWER – PRESTIGE ‐ user manual CHAPTER 9 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ROCPOWER – PRESTIGE ‐ user manual This Limited Warranty is provided by Rocstor for, Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not warranties of performance and not warranties of fitness for a particular purpose.
ROCPOWER – PRESTIGE ‐ user manual Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email address and toll free phone numbers below.
ROCPOWER – PRESTIGE ‐ user manual THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment.
ROCPOWER – PRESTIGE ‐ user manual After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
ROCPOWER – PRESTIGE ‐ user manual Service Upgrades Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, www.rocstor.com to obtain the most current version of the User Manual.
ROCPOWER – PRESTIGE ‐ user manual Trademarks Acknowledgements © 2008, Rocstorage, Inc; acknowledges the following trademarks for company names or products mentioned within the Rocstor site, portal pages and articles/text/manuals: Rocstor, Rocsecure and Rocpower are registered trademarks of Rocstorage, Inc. Rocwave, Rocforce, Smartroc, Rocsafe … are the trademarks of Rocstorage, Inc. "store your future", "secure your future" and “power your future” are the slogan marks of Rocstorage, Inc.
ROCPOWER – PRESTIGE ‐ user manual Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.
ROCPOWER – PRESTIGE ‐ user manual Note 31
ROCPOWER – PRESTIGE ‐ user manual www.ROCPOWER.
