Specifications

ROCPOWER
–
ROCFORCE‐ ParallelRedundancyOn‐Line‐usermanual 34
CHAPTER6
TroubleshootingGuide
WhentheUPSmalfunctionsduringoperation,youmaycheckthefollowing:

Istheinputandoutputwiringcorrect?
IstheutilityinputvoltagewithinthespecifiedrangeoftheUPS?

Ifproblemsorsymptomsstillexist,pleasereviewthefollowingchartorcontactyourlocal
distributor
forhelp.


Situation CheckItems Solution
UPSRedFaultLED
lightsup
Checktheerror
codeshownonthe
LCDscreen

1.Er05,&
2.Er06,Er10,Er12,
Er28&
3.EPO
4.Er11
5.Er15
6.Er24
7.othererrorcode
1.Checktoseeifthebatteryisproperly
connected.Thenre‐chargethebatteries
for8hourstoseewhetherthe
UPSwill
backupnormally;otherwise,consultwith
yourlocaldistributor.
2.RemoveanuncriticalloadattheUPS
output.ReplaceanydamagedAC
powercord.
3.Removetheshort‐circuitifitoccurred
attheEPOterminal.
4.Removeobstructionstothe
ventilationholes.
5.EnsurethattheUPSis
operatingin
NormalMode.IfitisinCVCFMode,
turnOFFtheUPSandthenturnitON
again.
6.WhentheUPSisinCVCFMode,
bypassinputisnotpossible.Youhave
toturnOFFtheUPSandbypassinput
andrestarttheUPS.
7.Consultyourlocal
distributorforhelp.
UPSbatterybackup
failsoritsbackup
timeisshorterthan
expected.
 Ifthebackuptimeistooshortafter
chargingfor8hours,pleasecontact
yourlocaldistributorforbattery
replacement.