User manual

141Publication 1783-UM003D-EN-E - December 2009 141
Chapter 5
Troubleshoot the Switch
Introduction
This chapter helps you resolve issues related to Stratix 8000 and Stratix 8300
switches, as well as perform common functions such as resetting the switch.
To resolve hardware issues related to connectivity between the switch and
other devices, see the Stratix 8000 and Stratix 8300 Ethernet Managed
Switches Installation Instructions, publication 1783-IN005
.
Run a Diagnostic Test
When the switch detects an issue, the Status field on the front panel view in
the Device Manager Web interface lists the detected issue. From the
Diagnostic Test dialog box, you can run switch and link diagnostic tests to help
you resolve issues.
• The switch diagnostic test detects system and port issues on the switch.
For example:
– Power-on self-test (POST) error.
– Port-to-Smartports configuration mismatch.
– Duplex mode mismatch.
Topic Page
Run a Diagnostic Test 141
IP Address Issues 143
Device Manager Issues 144
Switch Performance 144
Access Direct Managed Mode 146
Restart or Reset the Switch 147
Recover the Switch Firmware and Restore Factory
Defaults
149
Troubleshoot a Firmware Upgrade 150