Specifications

Chapter 10
Publication 1747-6.2
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In this chapter, you will learn about:
• calling Allen-Bradley for assistance
• tips for troubleshooting your control system
• troubleshooting the SLC 5/01 and SLC 5/02 processors
• troubleshooting the SLC 5/03, SLC 5/04, and SLC 5/05
processors
• troubleshooting your input modules
• troubleshooting your output modules
If you need to contact Allen-Bradley or local distributor for
assistance, it is helpful to obtain the following (prior to calling):
• processor type, series letter, operating system (OS) number
(obtained from the status file), firmware (FRN) number (see label
on side of processor module)
• processor LED status
• processor error codes (found in S:6 of status file)
• hardware types in system (I/O modules, chassis)
• revision of programming device (on the main menu of the
Hand-Held Terminal or programming software)
Calling Allen-Bradley for
Assistance