Installation Manual User Manual

FACTORYTALK ASSETCENTRE MACHINE EDITION INSTALLATION GUIDE
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4 • Troubleshooting FactoryTalk AssetCentre Machine Edition in-
stallation 31
General installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
A red x appears next to an item to be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
A “Program Maintenance” window appears while installing . . . . . . . . . . . . . . . 31
Server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SQL collation error encountered during database installation . . . . . . . . . . . . . . . 31
Unable to log on to SQL Server Express during server installation. . . . . . . . . . . 32
Starting FactoryTalk AssetCentre Machine Edition. . . . . . . . . . . . . . . . . . . . . . . . . . 32
“Cannot initialize application eventing subsystem” or “No connection could be
made because the target machine actively refused it” appears when starting the
software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
“At least one service or driver failed during system startup. Use Event Viewer to
examine the event log for details” appears when starting the software . . . . . . 32
Other errors starting the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
A • Reference 35
Additional ports you may have to open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Index 39