User Manual Non-display Industrial Computers Catalog Numbers 6177R-MM, 6177R-RM, 6189V-DVIVGA, 6189V-HDDTRAY, 6189V-PCIBARMM, 6189V-PCIBARRM, 6189V-PSU600W, 6189V-RACKSLIDES, 6189V-4GDDR3, 6189V-8GDDR3, 6189V-16GDDR3, 6189V-35HDD500GB, 6189V-35SSD128GB
Important User Information Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Summary of Changes This manual contains new and updated information. Changes throughout this revision are marked by change bars, as shown to the right of this paragraph. New and Updated Information This table contains the changes made to this revision.
Summary of Changes Notes: 4 Rockwell Automation Publication 6177R-UM002D-EN-P - October 2014
Table of Contents Preface Preface Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 More Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Chapter 4 Component Replacement Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories and Replacement Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voltage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-configuration. . . . . . . . . .
Table of Contents Chapter 6 System Troubleshooting Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Notes: 8 Rockwell Automation Publication 6177R-UM002D-EN-P - October 2014
Preface Preface Objectives This preface covers the following topics: • Purpose of This Manual • More Resources • Abbreviations Purpose of This Manual This manual is a user guide for non-display industrial computers. It provides procedures to the following: • Install the computer. • Make computer connections. • Operate the computer. • Troubleshoot the computer. More Resources These documents contain more information to related products from Rockwell Automation.
Preface Abbreviations 10 This publication can use the following abbreviations. Abbr Description Abbr Description ACPI Advanced configuration (and) power interface OSK On-screen keyboard AHCI Advanced host controller interface PCAP Protective capacitive (touch screen) AMI American Megatrends, Inc.
Chapter 1 Features Chapter Objectives This chapter provides information on the following topics: • Computer Overview • Operating Systems • Computer Options • Before You Begin • Parts List • Hardware Features Computer Overview Non-display industrial computers run operations from small visual interface and maintenance applications to large control and information applications.
Chapter 1 Features To obtain a copy of a factory system image, contact your local technical support center or access the Rockwell Automation Product Compatibility and Download Center (PCDC) at http://www.rockwellautomation.com/support/pcdc.page. Computer Options This table summarizes the options that are available for non-display industrial computers. A comparative summary of features for the computers is in Appendix A, Specifications on page 91. Cat. No.
Features Parts List Chapter 1 The computers ship with the following items.
Chapter 1 Features 750R Computer Figure 1 - Front Panel Item 1 2 3 8 9 10 4 11 5 12 6 Icon Component Item Icon Component 1 Power status indicator 7 HDD SATA 1(2) 2 Reset button 8 Disk drive access status indicator 3 USB 3.0 port 9 System health status indicator 4 ODD access indicator 10 USB 2.
Features Chapter 1 1450R Computer Figure 3 - Front Panel 3 1 2 6 4 5 1 3 2 4 7 11 8 With Door Closed Item Icon 9 10 12 13 14 15 With Door Open Component Item Icon Component Item Icon Component 1 Rack handle 6 Reset button 11 ODD access indicator 2 Power status indicator 7 USB 2.0 ports, 2 12 ODD eject button 3 Disk drive access status indicator 8 Power switch 13 ODD mechanical eject hole 4 System health status indicator 9 USB 3.
Chapter 1 Features Status Indicators There are three status indicators on the front panel of the 750R and 1450R computers. These indicators aid in issue diagnosis by providing status information of different system components. 1 2 3 1450R-Front Panel 750R-Front Panel Item 1 2 3 16 Icon Indicator Status Description Power status Green The computer is operating. Flashing orange The computer is in standby mode. Off The computer is off. Flashing red HDD or ODD activity.
Features Chapter 1 System Boards The illustrations in this section show the system board layouts for the computers. The 750R and 1450R computers share system boards except for the PCI expansion board, which is available only on 1450R computers. Figure 5 - Motherboard 3 1 36 33 31 4 2 35 34 5 6 7 32 9 8 10 16 30 11 17 12 13 29 27 28 26 25 24 23 22 18 14 19 15 21 20 Item Component Item Component Item Component 1 PCI expansion board connector 13 Rear USB 3.
Chapter 1 Features Figure 6 - Front Panel Board 6 1 2 3 4 5 Item Component Item Component 1 Reset button 4 System health indicator 2 Power status indicator 5 USB 2.
Chapter 2 Installation Chapter Objectives This chapter provides information on the following topics: • Installation Precautions • Installation Guidelines • Mounting Clearance Requirements • Mounting Hardware • Computer Dimensions • Required Tools • Install the Computer • Connect Peripherals • Connect Power • Functional Ground Screw • Connect to a Network Review each mounting type and computer dimensions before you install the computer.
Chapter 2 Installation Installation Precautions Read and follow these precautions before you install the computer. Environment and Enclosure Information ATTENTION: This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating. This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR 22.
Installation Installation Guidelines Chapter 2 Follow these guidelines to make sure that your computer provides service with excellent reliability: • The installation site must have sufficient power. ATTENTION: To maintain an electrically safe installation, AC powered computers must be plugged into a grounded outlet. • In dry environments, static charges can build up easily. A properly grounded computer helps to reduce static discharges, which can cause shock and damage electronic components.
Chapter 2 Installation Mounting Clearance Requirements When selecting an installation site for the computers, allow a minimum of 76 mm (3 in.) clearance at the front and rear of the computer for adequate ventilation and cable connections. IMPORTANT Mounting Hardware 22 Computers generate heat. Therefore, do not operate the computer in an enclosure with the minimum clearances unless adequate ventilation or other methods are used to lower the temperature within the enclosure.
Installation Computer Dimensions Chapter 2 Review computer dimensions to estimate the clearance necessary for computer installation. Dimensions are given in mm (in.). Top View 465 (18.3) Side View Front View Front View 360 (14.2) 381 (15) 750R Computers Required Tools 170 (6.7) 176 (6.
Chapter 2 Installation Install the Computer The computers support the following mounting options: • Machine or wall mount (for 750R models) • Rack mount (for 1450R models) Mount the 750R Computer You can mount the 750R computer on any flat surface, such as a shelf inside a machine or against a wall, by using mounting brackets. Holes are provided on both sides of the 750R computer for side mounting installation. TIP For ease of installation, use two or more people to install the computer.
Installation Chapter 2 4. See Figure 9 to decide which mounting holes to use on the bracket. 5. Drill holes in the wall or shelf to accommodate screws sized M6…M8. Figure 9 - Mounting Hole Locations on 750R Computers Bottom Mounting Bracket Hole Locations 382.1 (15.04) 240 (9.45) 70.5 (2.78) 60 (2.36) 375 (14.76) 360 (14.17) 210 (8.27) 194 (7.64) 120 (4.73) Dimensions are in mm (in.). IMPORTANT: Bottom view is enlarged for detail and not in scale to front view. 120 (4.73) 120 (4.
Chapter 2 Installation Mount the 1450R Computer in a Rack Cabinet You can install the 1450R computer in a rack cabinet that does the following: • Conforms to EIA standards for equipment with 483 mm (19 in.) wide panels • Accommodates the 4U height and depth of the computer • Provides rear clearance for cables and airflow A rack cabinet with a depth of 610 mm (24 in.) is sufficient. IMPORTANT Rack slides are not supplied with the computer and must be ordered separately.
Installation Connect Peripherals Chapter 2 The following illustration shows the I/O port panel of the computers. Peripheral components compatible to each port are inside the callout figures. Figure 10 - 750R and 1450R Computer Peripherals TIP • There are three USB ports on the front panel. Use these ports to connect various USB devices to the computer, such as an external drive. • You can use a DVI-to-VGA adapter to connect an external VGA display to the DVI-I1 port of the computer.
Chapter 2 Installation Internal USB Port There is an internal USB port for activation dongles or other USB storage devices. You must first remove the computer cover to access the port. See Chapter 4 for how to remove and reinstall the computer cover. Internal USB port secured with factory installed cable tie. An activation dongle that is connected to internal USB port and secured with the supplied cable ties.
Installation Connect Power Chapter 2 A grounded, 3-prong IEC60320-C13 power cord provides power to the computer. The power supply input accepts 100…240V AC and is autoranging. ATTENTION: When you connect power to the computer for the first time, the following actions occur: • The default UEFI setting automatically starts the computer after it is plugged into a power source. • You must read and accept an End User Setup procedure for computers with a Windows operating system (requires an external display).
Chapter 2 Installation Connect to a Network The computers have two 1 GB LAN ports that connect to an Ethernet network by using CAT5 or CAT5E twisted-pair Ethernet cable with RJ45 connectors. See Hardware Features starting on page 13 for where the LAN ports are on each computer model. IMPORTANT 30 To help prevent performance degradation of Ethernet communication, do not subject the computer or cables to extreme radiation or conducted high-frequency noise.
Chapter 3 Operation Chapter Objectives This chapter provides information on the following topics: • Operating Guidelines • Start the Computer • Restart the Computer • Shut Down the Computer Operating Guidelines Follow these operating guidelines for your computer: • If you use an external display, turn on the display first. SHOCK HAZARD: Do not operate the computer with the covers removed. An electrical shock hazard exists. All covers are required to maintain EMI shield.
Chapter 3 Operation Start the Computer Follow these steps to start the computer. IMPORTANT The following steps apply to when you must manually start the computer. See Connect Power on page 29 for when power is applied to the computer for the first time. 1. Make sure any connected components with separate power supplies (such as an external display) are turned on first. 2. Make sure all necessary peripheral devices are connected to the corresponding I/O ports on the computer. 3.
Operation Restart the Computer Chapter 3 Use any of the following methods to restart your computer: • From the Start menu, choose Restart. • Press Ctrl+Alt+Delete on an attached keyboard and click Restart. • Press the reset button. During a restart, the computer does the following: • Clears the RAM. • Starts the POST. • Initializes peripheral devices such as drives and printers. • Loads the operating system.
Chapter 3 Operation Shut Down the Computer Use either of the following methods to shut down the computer. Method Actions Windows OS With an attached mouse, keyboard, and display, do one of the following. • Press Ctrl+Alt+Delete and click Shut Down. • From the Start menu, click or choose Shut Down from the pull-down menu. Power switch Momentarily press the power switch to shut down the computer. See Hardware Features on page 13 for the power switch location.
Chapter 4 Component Replacement Chapter Objectives This chapter provides information on the following topics: • Accessories and Replacement Parts • Voltage Precautions • Electrostatic Discharge Precautions • Pre-configuration • Post-configuration • Required Tools • Remove the Cover • Reinstall the Cover • Drive Precautions • Replace a Drive • Replace or Add Memory Modules • Replace the RTC Battery • Replace the Power Supply Unit Accessories and Replacement Parts You can view a list of accessories and
Chapter 4 Component Replacement Electrostatic Discharge Precautions ATTENTION: Electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. • Disconnect all power before you work on the computer as detailed in Voltage Precautions on page 35. • Observe proper packaging and grounding techniques to help prevent damage. Follow these ESD precautions: • Transport the computer and replacement parts in static-safe containers, such as conductive tubes, bags, or boxes.
Component Replacement Post-configuration Chapter 4 Follow these steps after you install or you remove a hardware component. 1. Verify that all components are installed according to instructions. 2. Make sure that no tools or loose parts are left inside the computer. 3. Reinstall any expansion boards, peripherals, chassis cross members, and system cables that were previously removed. 4. Reinstall the cover according to the instructions on page 39. 5.
Chapter 4 Component Replacement Remove the Cover To install, replace, or upgrade internal computer components, you must first remove the cover. Follow these steps to remove the side cover for a 750R computer or the top cover for a 1450R computer. 1. Follow the steps for Pre-configuration on page 36. 2. Unfasten the cover from the computer chassis: • 750R computers: Remove the three screws on the rear edge of the side cover (A).
Component Replacement Reinstall the Cover Chapter 4 Follow these steps to reinstall the side cover for the 750R computer or the top cover for the 1450R computer. 1. Verify that the computer is in the upright position. 2. Follow step 1 through step 3 of the Post-configuration on page 37. 3. Position the cover so its hinge tabs align and engage the lock slots on the chassis (A). Tilt the cover slightly to make sure that all hinge tabs are engaged and locked properly. 4.
Chapter 4 Component Replacement Drive Precautions Follow these precautions when you work with a drive. IMPORTANT Back up or clone your computer before you replace a drive. • Do not touch internal components. • Always handle the drive by its frame. • Never remove or install a drive with the power on. • Store the drive in an antistatic bag when it is not installed. SHOCK HAZARD: Electrostatic discharge (ESD) can damage the computer and components.
Component Replacement Chapter 4 3. Remove the HDD assembly from its bay. a. Loosen the two captive thumbscrews of the HDD assembly (A). b. Pull the HDD assembly from its bay (B). 750R Computer 1450R Computer A A B B A A 4. Remove the HDD module from its tray. a. Remove the four mounting screws from the bottom of the tray (C). b. Detach the tray from the HDD module to be replaced (D). D E Existing HDD Module New HDD Module Drive Tray Mounting Screws (4) C F C C C F F F 5.
Chapter 4 Component Replacement 6. Return the HDD assembly into its bay (G). 7. Tighten the two captive thumbscrews of the drive assembly to secure it to the computer (H). 750R Computer 1450R Computer H H G G H H 8. Follow the steps for Post-configuration on page 37. Replace or Add Memory Modules The motherboard of the 750R and 1450R computers has four DIMM slots that support up to 32 GB maximum system memory.
Component Replacement Chapter 4 Memory Configuration Guidelines Follow these guidelines when you replace or add memory to the computers: • Use only standard unbuffered memory modules that conform to non-ECC 240-pin DDR3 SDRAM (PC3-10600) standards. • Use only DDR3 type memory modules. • Use only memory modules with gold-plated contacts. • Always handle a memory module by its edges. IMPORTANT We recommend that you use only Allen-Bradley approved memory modules. See http://ab.rockwellautomation.
Chapter 4 Component Replacement 6. Reinstall the computer cover as detailed in Reinstall the Cover on page 39. 7. Follow the steps for Post-configuration on page 37. Replace the RTC Battery The computers use nonvolatile memory that requires an RTC battery to retain system information when power is disconnected. The 3V, 600 mAh, CR2450 cell lithium battery is on the motherboard. The battery must be replaced during the life of the computer.
Component Replacement Chapter 4 Remove old battery. 4. If necessary, remove any accessory boards or cables that prevent access to Battery Cover the RTC battery socket. 5. Remove the old battery. a. Pull the battery cover straight out of the battery socket. b. Pull the old battery from its socket. 6. Install the new battery. a. Insert the new battery with the positive polarity (+ side) towards the SO-DIMM memory slots. Verify that the battery is seated completely.
Chapter 4 Component Replacement Replace the Power Supply Unit Follow these steps to replace the power supply unit (PSU). IMPORTANT Use an antistatic wriststrap that is connected to the work surface, and properly grounded tools and equipment when you handle internal computer components. 1. Follow the steps for Pre-configuration on page 36. 2. Remove the computer cover as detailed in Remove the Cover on page 38. 3. For 750R computers, lay the computer on its side (components showing). 4.
Component Replacement Chapter 4 6. For 1450R computers, disconnect the 4-pin power connector from the PCI expansion board. 7. Disconnect the ATX 24-pin power connector from the motherboard.
Chapter 4 Component Replacement 8. Disconnect the 4-pin power connector from the HDD assembly. 9. Disconnect the 4-pin power connector from the ODD assembly.
Component Replacement Chapter 4 10. Disconnect the +12V 4-pin power connector from the motherboard. 11. Remove the five screws that secure the PSU to the chassis and chassis bracket.
Chapter 4 Component Replacement 12. Disconnect the two SATA cables from the HDD assembly. IMPORTANT Mark each SATA cable so that you can reconnect them to the correct port after you install the new PSU. 13. Remove the PSU. 14. Install the new PSU in the reverse order of the removal steps. a. Step 11: Torque the five screws to 1.4 N•m (12 lb•in) to secure the new PSU. b. Step 4: Reinstall the chassis cross member or I/O card retention bracket as detailed in Install I/O Card Retention Bracket on page 98.
Chapter 5 UEFI Set-up Utility Chapter Objectives This chapter provides information about the set-up utility. It includes an overview of set-up utility settings that you can change and how to upgrade to a new universal extensible firmware interface (UEFI). In this chapter, UEFI replaces Basic Input/Output System (BIOS) to describe the system firmware except where BIOS is used, such as on a graphical interface.
Chapter 5 UEFI Set-up Utility Access the Set-up Utility Follow these steps to access the set-up utility in your computer. 1. Start your computer. 2. During POST, you have two selections to access the set-up utility. Press F2 Result Accesses a graphical interface of set-up environment. IMPORTANT: Screen shots in this chapter are from the UEFI graphical interface. DEL (delete) Set-up Screen Overview 52 Accesses a text mode set-up environment.
UEFI Set-up Utility Firmware Update Chapter 5 You can update your system firmware from the Firmware Update menu. Parameter Description Browse Click to navigate to the firmware file saved onto a media. Firmware file location Select or type the file name for the firmware file. Update Click to initialize the update process. Exit Click to exit the set-up utility. Follow these steps to update the system firmware. 1. Click the Firmware Update menu. The Firmware Update screen appears. 2.
Chapter 5 UEFI Set-up Utility Firmware Configuration You can view and modify the various system parameters from the Firmware Configuration menu. On the left are six menu options that are stacked vertically. Menu Description Main Use this menu to view general computer information and for basic system configuration. Advanced Use this menu to configure information for the PXE, PCI, ACPI, processor, SATA, USB, power, video graphics, super I/O, hardware display, and AMT.
UEFI Set-up Utility Chapter 5 Main Parameter(1) Description BIOS Vendor BIOS manufacturer BIOS Version BIOS version information Compliancy Unified Extensible Firmware Interface (UEFI) version information Build Date and Time Date and time BIOS was created. Total Memory Total system memory and memory type (in parentheses) System Date Set the system date. Format: Weekday MM:DD:YYYY (Weekday Month:Day:Year) System Time Set the system time.
Chapter 5 UEFI Set-up Utility Advanced Legacy OpROM Support Parameter(1) Description Enable PXE Boot Enables or disables boot option for legacy network devices. Options: Enabled or Disabled (default) (1) See page 54 for an explanation of common buttons near the bottom of screen.
UEFI Set-up Utility Chapter 5 PCI Subsystem Settings Parameter(1) Description PCI Bus Driver Version Displays the PCI bus driver version information. PERR# Generation Enables or disables PCI Device to Generate PERR#. Options: Enabled or Disabled (default) SERR# Generation Enables or disables PCI Device to Generate SERR#. Options: Enabled or Disabled (default) (1) See page 54 for an explanation of common buttons near the bottom of screen.
Chapter 5 UEFI Set-up Utility ACPI Settings Parameter(1) Description ACPI Sleep State Select the highest ACPI sleep state the system enters when the SUSPEND button is pressed. Options: Suspend Disabled, S1 (CPU Stop Clock), or S3 (Suspend to RAM [default]) (1) See page 54 for an explanation of common buttons near the bottom of screen.
UEFI Set-up Utility Chapter 5 CPU Configuration Parameter(1) Description CPU Configuration Displays processor type and maximum speed. Processor Cores Displays processor core count. CPU Speed Displays maximum speed of the processor. 64-bit Displays 64-bit support status. Hyper-threading(2) Enables or disables the hyper-threading technology.
Chapter 5 UEFI Set-up Utility SATA Configuration (for computers with Windows 8.1, 7, or XP operating systems) Parameter(1) Description SATA Mode Select an operation mode for the onboard SATA controller. Options: Disabled, IDE Mode, AHCI Mode (default), or RAID Mode(2) SATA Port (0, 1, 2, 4) Indicates the SATA HDD connected to the SATA connector. Hot Plug Enables or disables hot plug support for the SATA port.
UEFI Set-up Utility Chapter 5 SATA Configuration (for computers with Windows Server operating systems) Parameter(1) Description SATA Mode Select an operation mode for the onboard SATA controller. Options: Disabled, IDE Mode, AHCI Mode, or RAID Mode (default)(2) SATA Port (0, 1, 2, 4) Indicates that the SATA HDD is connected to the SATA connector. Hot Plug Enables or disables hot plug support for the SATA port.
Chapter 5 UEFI Set-up Utility USB Configuration Parameter(1) Description Front USB 2.0 Ports Enables or disables the front USB 2.0 ports. Options: Enabled (default) or Disabled USB 3.0 Controller Enables or disables the USB 3.0 controller. Options: Enabled (default) or Disabled (1) See page 54 for an explanation of common buttons near the bottom of screen.
UEFI Set-up Utility Chapter 5 Power Configuration Parameter(1) Description Restore AC Power Loss Specify what state to go to when power is reconnected after a power failure (G3 state). Options: Power off, Power on (default), Last State (1) See page 54 for an explanation of common buttons near the bottom of screen.
Chapter 5 UEFI Set-up Utility Intel Integrated Graphics Parameter(1) Description DVMT Memory Select a video memory size that can be allocated as graphics memory in the DVMT mode. Options: 128 MB, 256 MB (default), Maximum (1) See page 54 for an explanation of common buttons near the bottom of screen.
UEFI Set-up Utility Chapter 5 Super I/O Configuration Parameter(1) Description Super I/O Chip Displays the Super I/O chipset information. Serial Port 1 Configuration Select to set parameters for serial port 1. Serial Port 2 Configuration Select to set parameters for serial port 2. Parallel Port Configuration Select to set parameters for the parallel port. (1) See page 54 for an explanation of common buttons near the bottom of screen.
Chapter 5 UEFI Set-up Utility Table 2 - Serial Port 1 Configuration Parameter Description Serial Port 1 Enables or disables the serial (COM1) port. Options: Enabled (default) or Disabled Device Settings Displays the Base I/O address and IRQ setting of serial port 1. Change Settings Select an optimal setting for the super I/O device.
UEFI Set-up Utility Chapter 5 Hardware Monitor Parameter(1) Description Hardware Monitor System temperature PCH temperature CPU temperature SYS Fan1 Speed SYS Fan2 Speed(2) Vcore VDDR3 +12V +5V +3.3V +1.05Vtt VBAT Displays the current readings for temperatures (°C), fan speeds, and core voltages of various hardware components. All values are read-only.
Chapter 5 UEFI Set-up Utility AMT Configuration Parameter(1) Description Intel Management Engine Version Displays the Intel Management Engine version. Execute MEBx Enables the Management Engine BIOS Extension (MEBx), which is accessed by pressing Ctrl+P at POST. This function is used to configure AMT. Options: Enabled or Disabled (default) Unconfigure AMT/ME Lets you unconfigure any provisioned management settings for AMT/ME.
UEFI Set-up Utility Chapter 5 Chipset Parameter(1) Description Initiate Graphic Adapter Select which graphics controller to use as the primary boot device. Options: PCI/PEG, PEG/IGD (default), PEG/PCI LAN/1 Enables or disables onboard LAN/1 controller. Options: Enabled (default) or Disabled LAN/2 Enables or disables onboard LAN/2 controller. Options: Enabled (default) or Disabled Azalia HD Audio Enables or disables Azalia HD audio.
Chapter 5 UEFI Set-up Utility Boot Parameter(1) Description Bootup NumLock State Enables or disables the Num Lock key on boot. Option: On (default), Off Quiet Boot Enables or disables Quiet Boot option. Option: Enabled or Disabled (default) IMPORTANT: When enabled, this option hides the POST screen messages at computer startup. Boot Priority List Change the boot order. By default, these devices are the boot priority: 1. USB key 2. CD-ROM 3. HDD 4. PXE 5. UEFI Shell 6.
UEFI Set-up Utility Chapter 5 Security Parameter(1) Description Administrator Password Sets the administrator password. Use this password to reduce access risk from unauthorized or malicious sources. IMPORTANT: If you forget the administrator password, there are two ways to reset it: • Remove and replace the battery; see Replace the RTC Battery on page 44 for more information. • Clear the UEF; see Clear the UEFI on page 89 for more information. User Password Sets the user password.
Chapter 5 UEFI Set-up Utility Save and Exit Parameter(1) Description Save Changes and Reset Saves changes that are made and closes the set-up utility. Discard Changes and Reset Discards changes that are made and closes the set-up utility. Restore Defaults Loads the optimal defaults in the set-up menu. (1) See page 54 for an explanation of common buttons near the bottom of screen.
UEFI Set-up Utility Diagnostics Chapter 5 The Diagnostics menu lets you run the diagnostics utility to determine the cause of the system malfunction by testing computer components, such as the processor, memory, HDD, ODD, video, and other hardware. Select a menu option by pressing the up ↑ or down ↓ arrow keys and pressing Enter when a menu is highlighted. Press the left ← or right → arrow keys to toggle between the six Diagnostics menu selections.
Chapter 5 UEFI Set-up Utility The following table lists the shortcut options in the Diagnostics menu. 74 Button Description Esc Stops a test in progress or exits Diagnostics from any of the six menu options. Enter Runs the highlighted test or option. F1 Displays the Help screens. F2 Edits batch parameters. F3 Loads batch parameters. F4 Saves batch parameters. F5 Selects or deselects the current test. F6 Selects or deselects all tests in menu. F7 Selects or deselects all tests.
UEFI Set-up Utility AMI Rescue Chapter 5 The AMI Rescue menu lets you back up the system image on your computer and restore that image. IMPORTANT The following instructions are for the built-in backup and restore utility, AMI Rescue. You can also use third party utility or software to create an image backup and restore. System images are also available from the Rockwell Automation Product Compatibility and Download Center: http://www.rockwellautomation.com/support/pcdc.page.
Chapter 5 UEFI Set-up Utility AMI Backup Follow these steps to back up the system image. 1. Click the AMI Rescue menu to access the AMI Rescue screen. 2. Click AMI Backup. 3. Select the appropriate volume from the list. ‘Recovery’ is the volume name where the default backup of factory images is stored. IMPORTANT Computers with the Windows Embedded 8.1 Industry Pro operating system do not contain a factory image backup in the Recovery partition.
UEFI Set-up Utility Chapter 5 A default back-up name is provided. 6. Click Advanced. 7. Select which disk partition you want. TIP IMPORTANT All checkboxes must be selected for a complete backup of the drive. A recovery (25000 MB) partition is visible on computers with the Windows Embedded 8.1 Industry Pro operating system. Do not select this partition for backup. 8. Click OK.
Chapter 5 UEFI Set-up Utility 9. Click Backup to start the back-up process.
UEFI Set-up Utility Chapter 5 AMI Restore Perform the following steps to restore your computer from a system image backup. IMPORTANT When you restore from a back-up image, all data on the target drive is replaced. Verify that all data is backed up before you proceed with the following steps. 1. Click the AMI Rescue menu to access the AMI Restore screen. 2. Click AMI Restore. 3. Select the appropriate volume from the list.
Chapter 5 UEFI Set-up Utility 5. Select the volume label from which you want to restore. Default OS image backups begin with an eight character prefix such as ‘NNGR80XF’. 6. Click Advanced. 7. Select to which disk partition you want to restore. TIP All checkboxes must be selected for a complete restore of factory OS images. 8. Click OK. 9. Click Restore to start the restoration process.
UEFI Set-up Utility Chapter 5 10. An alert window appears (‘Target partitions will be overwritten. Continue?’). Click Yes. 11. A second alert window appears (‘Do you want to keep the current partition table?’). Click No.
Chapter 5 UEFI Set-up Utility 12. A third alert window appears (‘The current partition table will be restored to previous state. Continue?’). Click Yes. 13. The restoration process starts. Exit 82 The Exit menu closes the set-up utility.
Chapter 6 System Troubleshooting Chapter Objectives This chapter provides information on the following topics: • Hardware Monitoring • Troubleshooting • Troubleshooting Checklists • Diagnostics • Load the System Defaults • Clear the UEFI • Ship or Transport the Computer Hardware Monitoring The built-in hardware monitor of the computer tracks the operating threshold levels of the voltage and temperature sensors. Follow these steps to determine whether an operating threshold has been reached. 1.
Chapter 6 System Troubleshooting 6. Click Hardware Monitor on the Advanced screen. See Hardware Monitor on page 67 for what information is shown. Use this menu to determine if there is an issue with internal voltages or component temperatures. Troubleshooting Follow these steps to identify and isolate an issue with computer operation. 1. Shut down the computer by using the appropriate method for the installed operating system. See Shut Down the Computer on page 34 for more information. 2.
System Troubleshooting Troubleshooting Checklists Chapter 6 To manage common issues, use these checklists to test and verify components. If an issue occurs, refer to these checklists before you call technical support.
Chapter 6 System Troubleshooting Issues Running New Software • Does the software have a hardware requirement that is not present? • Is the software an authorized copy? Some software does not work without proper activation. • Did you install the software correctly? Reinstall the software. • Did you follow the instructions that were provided with the software? Review any instructions that are provided by the software vendor.
System Troubleshooting Diagnostics Chapter 6 If you completed the troubleshooting steps and issues remain, use the Diagnostics menu in the UEFI set-up utility to isolate the issue. Diagnostics tests computer components to determine the cause of a malfunction. IMPORTANT An external keyboard and monitor must be connected to the computer to perform these steps.
Chapter 6 System Troubleshooting Load the System Defaults If the computer fails after you change the set-up menus, load the system default settings to correct the error. These default settings have been selected to optimize computer performance. Follow these steps to load the system defaults. IMPORTANT An external keyboard and mouse must be connected to the computer to perform these steps. 1. Restart the computer as specified in Restart the Computer on page 33. 2.
System Troubleshooting Clear the UEFI Chapter 6 You must clear the system configuration values that are stored in the UEFI if the following conditions are present: • The system configuration has been corrupted • An incorrect setting has caused error messages to be unreadable • You cannot access the UEFI set-up utility to load the system defaults Follow these steps to clear the UEFI. 1. Back up all system data and then shut down the computer. 2. Follow the steps for Pre-configuration on page 36. 3.
Chapter 6 System Troubleshooting Ship or Transport the Computer If you must ship the computer via common carrier or otherwise transport it to another location for service or any other reason, then you must first uninstall the computer and place it in its original packing material. ATTENTION: Do not ship or transport the computer when it is installed in a machine, panel, or rack.
Appendix A Specifications The following tables contain specifications for 750R and 1450R non-display computers. For more specifications, go to http://ab.rockwellautomation.com/Computers. Table 5 - Hardware and Software Specifications 750R (Cat. No. 6177R-MM) Specifications Attribute PXP Hardware Display Requires external display Processor Intel Core i3-2120 (3.3 GHz, 2C) Intel Core i5-2400 (3.1 GHz, 4C) Intel Core i3-2120 (3.3 GHz, 2C) Intel Core i5-2400 (3.
Appendix A Specifications Table 5 - Hardware and Software Specifications (continued) 750R (Cat. No.
Specifications Appendix A Table 7 - Power Specifications Attribute 750R (Cat. No. 6177R-MM), 1450R (Cat. No. 6177R-RM) Input voltage, AC 100…240V, autoranging Line frequency, AC 50/60 Hz Power consumption, AC 100…240V; 10…5 A 50/60 Hz Power management Compliance with ACPI Power supply 600 W, 80 PLUS Bronze efficiency Table 8 - Environmental Specifications Attribute 750R (Cat. No. 6177R-MM), 1450R (Cat. No.
Appendix A Specifications Table 9 - Certifications Attribute (1) 750R (Cat. No. 6177R-MM), 1450R (Cat. No. 6177R-RM) cULus UL/c-UL Listed per UL 60950-1 and CSA C22.
Appendix B Accessories Installation Objectives This appendix provides information on how to install accessories available for this computer. This appendix covers the following topics: • Pre-installation Checklist • Install a Second HDD • Install I/O Card Retention Bracket • Install an Add-in Card • Install Rack Slides (1450R Computer) • Install More Memory You can view a current list of accessories at this Rockwell Automation website at http://ab.rockwellautomation.com/Computers.
Appendix B Accessories Installation 3. Remove the HDD assembly from the secondary bay. a. Loosen the two captive thumbscrews of the HDD assembly (A). b. Pull out the HDD assembly from its bay (B). 750R Computer 1450R Computer A A B B A A 4. Remove the weight from the drive tray. a. Remove the four mounting screws from the bottom of the weight (C). b. Detach the tray from the weight (D).
Accessories Installation Appendix B 5. Install the new HDD module to the tray. ATTENTION: Mechanical shock can damage an HDD module. Do not drop or bump the HDD module. a. Install the new HDD module with the PCB-side down. b. Fasten the tray over the HDD module (E). c. Secure the tray to the HDD module with the four mounting screws (F). Torque the screws to 0.59 N•m (5.2 lb•in). 6. Return the HDD assembly into its bay (G). 7.
Appendix B Accessories Installation Install I/O Card Retention Bracket All 750R and 1450R computers have a factory-installed chassis cross member. An I/O card retention bracket (catalog number 6189V-PCIBARMM for 750R computers and catalog number 6189V-PCIBARRM for 1450R computers) provides extra support to seat I/O cards in applications where shock and vibration are issues. Follow these steps to install the I/O card retention bracket. 1. Follow the steps for Pre-configuration on page 36. 2.
Accessories Installation Appendix B 4. Install the I/O card retention bracket. Verify that each sleeve of the I/O card retention bracket is properly aligned with its add-in card before you perform step 4a for 750R computers and step 4c for 1450R computers. IMPORTANT a. 750R computers: Slide the I/O card retention bracket to the left to secure the seating slots (D). b. Align the I/O card retention bracket with the mounting holes (E). c.
Appendix B Accessories Installation Install an Add-in Card The motherboard of the 750R and 1450R computers has four PCI slots that support installation of half-length PCI add-in cards. • One PCI slot • Three PCI-express (PCIe) slots Besides these four PCI slots, the 1450R computer has a slot expansion board that provides another three PCI slots. PCI expansion board slots of the 1450R computer. Motherboard PCI expansion slots for 750R and 1450R computers.
Accessories Installation Appendix B 5. Remove the screw that secures the slot cover of the selected PCI slot (A). 6. Pull out the slot cover (B) and store it. IMPORTANT Do not discard the slot cover. If the add-in card is removed in the future, the slot cover must be reinstalled to maintain proper cooling. 7. Remove the add-in card from its protective packaging. 8. Slide the add-in card into the selected PCI slot (C). Press to verify that it is firmly seated. 9.
Appendix B Accessories Installation Install Rack Slides (1450R Computer) You can install the 1450R computer in a rack cabinet. The computer must be supported by rack slides or fastened to a shelf. Follow these steps to install the rack slides and mount the 1450R computer in a rack cabinet. 1. Remove the inner rails from each rack slides. a. Extend the inner rail from the rack slide until the rail-release latch clicks (A). b. Depress the inner rail-release latch and slide the inner rail out (B). B A 2.
Accessories Installation Appendix B 5. Align the rack slides to the corresponding slides inside the cabinet, and insert the rack slides attached to the server into the mounting rails (H). For ease of installation, make sure two or more people help to install the computer. TIP 6. Depress the locking latch and push the computer completely into the rack until you hear a click sound (G). See step 1 on page 102 for further information. 7.
Appendix B Accessories Installation 10. Secure the computer to the front of the rack cabinet by using four screws ( J). Torque the screws to 1.3 N•m (12.1 lb•in). 11. Follow the steps for Post-configuration on page 37. Install More Memory The motherboard of the 750R and 1450R computers has four DIMM slots that support up to 32 GB maximum system memory. See Replace or Add Memory Modules on page 42 for further information on installing more memory.
Index Numerics 1450R product dimensions 23 rack mounting 26, 102 rear panel 15 750R front panel 14 machine mounting 24 product dimensions 23 rear panel 14 A accessories 35 add-in cards install 100 troubleshoot 86 audio jacks 27 B BIOS Setup utility 51 access 52 Setup screen 52 C CMOS clear 89 configuration tools installation 23 D diagnostic utility usage 73 DIMM slots install memory 43, 46 location 42 disk drive access indicator 14, 15 F features hardware 13 system boards 17 technical specifications 9
Index O operating guidelines 31 optical disc drive specifications 91 P parts list 13 PCI expansion board 18 PCI slots intall add-in cards 98, 100 peripheral connections I/O ports 1450R 15 750R 14 illustration 27 POST, see Power On Self Test power connection notices 29 specification 29 power management 93 Power On Self Test product options 12 R rack mounting 26, 102 RAID operation 14, 15 rear panel 1450R 15 750R 14 replace components add-in cards 100 memory module 42 post-configuration procedure 37 pre-co
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