Specifications

Once equipment start up is complete, you want to avoid further
expenses relative to that start up. The good news is that not all
questions or additional needs mean added expenses from
unplanned travel and project interruptions. Read on to explore
these multiple support options:
From your desk
With RSLinx 2.20 and PanelBuilder32 3.60, new gateway support
has been added for PanelBuilder32 file transfers including RSLinx
Gateway running on a Windows 95, 98, 2000 or NT computer
and the ControlLogix 1756-DHRIO DH+ module. Transferring
applications over a modem is one way to increase productivity.
From a computer, anyone can dial in to a remote site and access
many devices on a single
network or over multiple
networks through
connected gateways.
Integrating with RSLinx,
PanelBuilder32 users can
upload or download
applications over a
modem and through
various network
architectures.
If you are not sure how to
select and configure the
correct modem or cables,
Rockwell Automation
Product Support Services have dial-in kits that include pre-
configured industrial modems, cables, communication interfaces
(when necessary) and a detailed tutorial.
Local
Of course not all support has to be done from a centralized
location. There are some questions you need to ask to determine
the best way to provide local support. Is there a maintenance
department? What are the capabilities of the maintenance
department? Do they have laptops? Are they familiar with various
software packages?
ATA memory cards
The ATA memory card of the PanelView Standard is always a good
option. You can save the application to the ATA memory card from
the PanelView or from a laptop. Then restore the application to
another PanelView in just a few key presses. ATA memory cards
are simple to use, no need for a computer or cables.
File Transfer Software
When people are available who have experience with computers
and need to save and restore applications to the PanelView but do
not need to edit the applications, the PanelBuilder32 WinPFT File
Transfer Utility is useful. Instead of buying the full PanelBuilder32
software, they can use the PanelBuilder32 WinPFT File Transfer
Utility (cat. 2711-ND7) to transfer files directly or over networks.
To prevent the wrong file from being downloaded, the application
description, terminal name and protocol can be accessed by right
mouse clicking on the .pva file in Windows Explorer.
Global Technical Services
Of course, sometimes you really need someone on site that is
familiar with control systems. Rockwell Automation Global
Technical Services has offices worldwide and can do everything
from troubleshooting network connection to modifying
applications.
Supporting PanelView customers wherever they are
For more information, contact your local distributor or
Rockwell Automation sales office or visit our web sites:
RSLinx and RSLinx Gateway product information
www.software.rockwell.com/navigation/products
PanelBuilder32 and RSLinx updates
www.software.rockwell.com/webupdates
Remote Access Dial-in Kits
www.ab.com/networks/remote_access
Global Technical Services
www.rockwellautomation.com/services
DH + Network
DH + Network Connection
Programming PC
Channel 0, DF1
A popular configuration is connecting the
modem to Channel 0 of a SLC-5/04 and passing
through the file to the DH+ channel connected
to the PanelView Standard.
The VIEW
5
Point of View