User manual

Troubleshooting and Support 25
Publication 6188-UM001A-EN-P
Table E
LED Interpretation
Heading Heading
GREEN (SOLID) Normal Operation
AMBER (SOLID) Power ON, loss of video sync or disconnected video
cable.
Table F
Touchscreens
Symptom Possible Problem Action
Touchpoint different from area
touched.
Calibration Recalibrate touchscreen
Touchscreen cable problem Check for proper touchscreen
cable installation. Replace
suspected faulty cable.
Software driver not loaded. Install software driver using disk
provided.
Touchscreen does not work.
Software driver load did not fully
install.
Uninstall and re-install software
driver.
Touchmouse movement or
activation not acceptable.
Software settings need adjusted On computer go to START,
Settings & Control Panel. Select
Elo Touchscreen Monitor Mouse
Icon and make modifications to
settings.