User's Manual

Rockwell Automation Publication 440G-UM004C-EN-P - August 2020 29
Chapter 6 Device Status and Troubleshooting
Fault Codes
Table 13 - Fault Codes
Decimal
(Hex)
Description Recommended Action
00 (00) No fault. No action required.
05 (05) Power error
Evaluate input voltage. Input voltage must be 20.4…26.4V under all
electrical load conditions.
07 (07)
Failure to detect device type
(OSSD or GuardLink)
Check wiring and cycle power to the switch. If error persists, replace
the switch.
08 (08) Internal memory (ROM) fault Internal memory fault. Reset the device. If error persists, replace it.
09 (09) Runtime memory (RAM) fault Internal memory fault. Reset the device. If error persists, replace it.
10 (0A) Internal memory (CPU) fault Internal memory fault. Reset the device. If error persists, replace it.
15 (0F) No response on GuardLink Check GuardLink wiring and connections.
31 (1F) GuardLink application fault GuardLink system fault. Reset the device. If error persists, replace it.
32 (20) Product application fault Product Application fault. Reset the device. If error persists, replace it.
40 (28)
Unique code actuator is
locked
A new actuator cannot be learned because the current actuator is
locked.
41 (29) Invalid actuator detected Cannot teach a standard actuator to a unique coded switch.
42 (2A) No learns left
Teaching is not possible. The switch has learned 8 actuators and
cannot learn any more actuators.
43 (2B) Actuator relearn Switch cannot learn a previously learned actuator. Use a new actuator.
44 (2C) Actuator teach fault
Actuator moved out of range during teach process or the switch has
detected an invalid RFID tag.
Keep actuator within sensing range during learn process.
56 (38) Bolt detection fault
During operational state, the device failed to detect the bolt. On escape
release models, this fault can be caused by engaging the escape
release. It can also occur if the auxiliary release was actuated.
Inspect the bolt. Disengage the escape release mechanism (if
applicable). Reset the device if the fault is not cleared.
57 (39) Failure to lock
Device attempted to lock for specified lock attempt length, but lock
status input did not indicate that the device locked.
Check guard door and actuator alignment.
58 (3A) Failure to unlock
Device attempted to unlock for specified unlock attempt length, but
lock status input did not indicate that the device unlocked.
Check the device. Verify that door is not applying a side load on the
locking bolt.
59 (3B) Actuator detection fault
During operational state, the device failed to detect the RFID tag in the
actuator. Inspect the actuator and RFID tag for signs of damage. Fault
reset the device. If the error persists, replace the actuator.
255 (FF) Internal fault
An internal device fault has occurred. Reset the device. If error
persists, replace it.