User guide

5–14 Maintenance and Troubleshooting
Publication 2755-6.3
Problem Probable Cause(s) Corrective Action
Scan Beam Present,
Bar Codes Not Read
1. Scanner and base/charger
unit are not paired.
2. Scanner out of
transmission range.
3. Scanner not held at slight
angle to the bar code.
4. Scanner not programmed
to read the type of bar
code you are scanning.
5. Scan beam not crossing
entire symbol.
6. Poor quality bar code
symbols.
7. Loose cable connections.
1. Pair the scanner and
base/charger unit together.
2. Move scanner closer to
base/charger unit.
3. Hold scanner at an angle
to the bar code.
4. Make sure the scanner is
configured for the type of
bar code symbols you are
scanning.
5. Make sure scan beam
crosses every bar or space
on the symbol.
6. Use the symbols provided
on the inside back cover
for testing.
7. Check for loose cables/
improper connections.