Manual
24 High-bright Display Modules
Publication 2711P-IN026E-EN-P - September 2008
Start-up Error Messages
When an error occurs, the terminal displays an error number with a text message.
The word ERROR! appears under the message in different languages.
Error # Message Description Recommended Corrective Action
1 RAM Test RAM test failure. Reset the terminal. If error persists, reseat the
SO-DIMM RAM module. If error still persists,
replace the logic module.
23 Internal CF Error programming the
new OS firmware to
internal CompactFlash
card.
Reload the firmware. If error persists, replace the
internal CompactFlash card. If error still persists,
replace the logic module.
24 CRC Check Checksum of the OS
firmware failed.
Reload the firmware. If error persists, replace the
internal CompactFlash card. If error still persists,
replace the logic module.
30 Watchdog Test Watchdog test failure. Reload the firmware. If error persists, replace the
logic module.
31 Stuck Key Function key failure. Check that nothing is pressed against a key. Reset
the terminal without key presses. If error persists,
replace the display module.
31.5 Stuck Touch Touch screen failure. Check that nothing is pressed against the touch
screen. Reset the terminal without pressing the
touch screen. If error persists, replace the display
module.
32 Battery Test Battery failure. Replace the battery. If error persists, replace the
logic module.
33.5 NVRAM Access Nonvolatile memory
failure.
Upgrade the system firmware to revision 3.10.03 or
later.
40 EXE Check System OS firmware is
missing or corrupt.
Reload the firmware. If error persists, replace the
internal CompactFlash card. If error still persists,
replace the logic module.
50 External CF Error loading the OS
firmware from the
external CompactFlash
card.
Reload the firmware. If error persists, replace the
external CompactFlash card and attempt the
firmware upgrade again.
# Displayed Message
ERROR! FEHLER! ERREUR! ERRORE!