User manual

AC Adjustable Frequency Drives
Technical Services and Support
154
Discontinued/Obsolete Product Support
ProtectionPlus™ Drive Start-Up
With ProtectionPlus Drive Start-Up Services from Rockwell
Automation, users can leverage the extensive product and industry
experience of Rockwell Automation technicians to quickly
commission drives and reduce the time between integration and
actual start-up.
ProtectionPlus Drive Start-Up Services verify drive installation to
ensure proper electrical, mechanical and environmental criteria are
met. This includes verification of power and I/O wiring to the
drive, custom drive configuration/tuning to meet application
specific requirements, and diagnosing/troubleshooting problems
that occur during a standalone drive start-up. ProtectionPlus can
also extend an eligible product parts warranty and add a labor
warranty. For more information about ProtectionPlus Drive
Services, contact your local Rockwell Automation sales office or
authorized distributor, or visit:
http://support.rockwellautomation.com/SupportPrograms/.
SupportPlus™
For consultation on high performance drive applications, the
SupportPlus program is offered. SupportPlus uses expert level
Rockwell Automation system engineers to support the user's
engineering team. SupportPlus engineers will work with the end
user to layout the appropriate architecture, configure drives,
recommend programming techniques and provide application
assistance on the most effective ways to implement the control
solution.
For more information, please visit
http://www.ab.com/support/abdrives/files/supportplus.pdf.
Description Cat. No.
One Hour Design Consultation
TS-SP1HR
Two Hour Design Consultation
TS-SP2HR
On-Site Power Analysis TS-PASIOS
Description Cat. No.
Single Incident Support
Stand-alone Drive
TS-SISAD
Custom Drive
TS-SICD
Annual Site Contract
One Year, Stand-alone Drive
TS-OYSAD
One Year, Custom Drive TS-OYCD