Owner's manual

Publication 2098-IN005C-EN-P — March 2008
106 Troubleshooting Your Ultra3000 Servo Drive
When a fault is detected, the seven-segment status indicator displays E
followed by the flashing two-digit error code, one digit at a time. This
is repeated until the fault is cleared.
Drive Fault Behavior
Software Fault Message
Error
Code
Description
Drive Fault
Action/Attribute
RSLogix 5000
Programmable
Fault Action?
RSLogix 5000
(Ultraware)
DriveHardFault
(Non-Volatile Memory
Endurance Exceeded)
E01
Range of motion and number of home position definitions during the
product life exceeds the maximum allowed (applies only to systems
with absolute feedback).
DISABLE NO
DriveHardFault
(Velocity Exceeds Position
Rollover /2)
E02
The velocity command or feedback exceeds half the machine cycle
length per millisecond (applies only when the machine cycle position
rollover is enabled).
DISABLE NO
DriveHardFault
(Absolute Feedback Range
Exceeded)
E03
The motor position exceeds +/- 2047 revolutions from the home position
(applies only to systems with absolute feedback).
DISABLE NO
MotorOvertempFault
(Motor Overtemperature)
E04 The motor thermal switch was tripped.
DISABLE/
Motor Thermal
YES
DriveHardFault
(IPM Fault)
E05
A problem in the drive power structure was detected. Motor cables
shorted, motor winding shorted internally, temperature too high,
operation above continuous power rating, or has a bad IPM output, short
circuit, or overcurrent.
DISABLE NO
HardOvertravelFault
(+/- Hard Overtravel)
E06
Axis moved beyond the physical travel limits in the positive/negative
direction. This fault can be configured for status only.
DISABLE/
Hard Overtravel
YES
MotFeedbackFault
(Channel BM Line Loss)
E07 The feedback wiring is open, shorted or missing. DISABLE NO
MotFeedbackFault
(Channel AM Line Loss)
E08 The feedback wiring is open, shorted or missing. DISABLE NO
DriveUndervoltageFault
(Bus Undervoltage)
E09
With 3-phase present, the dc bus voltage is below limits. The trip point
if 275V and 137V dc for 460V/230V drives respectively.
DISABLE NO
DriveOvervoltageFault
(Bus Overvoltage)
E10
The dc bus voltage is above limits. The trip point is 820V and 410V dc for
460V/230V drives respectively.
DISABLE NO
CommutationFault
(Illegal Hall State)
E11 State of Hall inputs is incorrect. DISABLE NO
DriveHardFault
(Home Search Failed)
E12 Home sensor and/or marker is outside the overtravel limits. DISABLE NO
DriveHardFault
(Home Position In Limit)
E13
Home sensor, marker, or final home position exceeds a hardware
overtravel limit.
DISABLE NO
SERCOSFault
(SERCOS or DeviceNet
Communications Network
problem)
E14 SERCOS or DeviceNet communications network is broken DISABLE NO
DriveHardFault
(Excessive Electrical Cycle
Length)
E15 Configuration information is not valid. N/A NO
SoftOvertravelFault
(+/- Software Overtravel)
E16 Programmed positive/negative overtravel limit has been exceeded.
DISABLE
Soft Overtravel
YES