User Manual Owner manual

Appendix B Troubleshooting
120 Rockwell Automation Publication 2080-UM005A-EN-E - December 2013
Calling
Rockwell Automation for
Assistance
If you need to contact Rockwell Automation or local distributor for assistance, it
is helpful to obtain the following (prior to calling):
• controller type, series letter, revision letter, and firmware (FRN) number of
the controller
• controller indicator status