User manual

Running Diagnostics A-13
1784-6.5.27 - September 1997
Print the Log File
If you did not add -l to the ktxdiag command when accessing diagnostics,
your diagnostic test session was recorded in a log file that helps
Allen-Bradley Automation Group Technical Support diagnose your
difficulty.
1. To view the log file, at the MS-DOS prompt, type:
cd c:\ktxdiag
type ktxdiag.log | more
2. Use MS-DOS commands or a text editor to print a copy of the log file.
3. Call Allen-Bradley Automation Group Technical Support at
(440) 646-6800, and request a customer log number and the name of a
technical support specialist. Include this information on the fax cover
letter along with the log print-out. Fax everything to the number
indicated on the print-out.
Enter
Enter