User manual

Publication CNET-UM001C-EN-P - November 2005
8-16 Troubleshoot Your ControlNet Communication Modules
Table 8.7 1784-PCIC, 1784-PCICS and 1784-PKTCS Network Channel Status Indicators
If Both Channel Status
Indicators Are
It Means Take This Action
Off No power Apply power.
1784-PCIC(S) driver not started 1. Start RSLinx software.
2. Verify that the appropriate driver has been configured
properly in RSLinx software.
1784-PKTCS driver is not installed or the card is
not configured
Install the driver and/or configure the card.
Faulted card 1. Check operating system event log for details of fault (if
the PC’s operating system supports an event log).
2. Cycle power to the PC.
3. Verify that you have firmly inserted the card into a PCI
local bus expansion slot and that the expansion slot
screw is tightened.
4. If fault persists, contact your Rockwell Automation
representative or distributor.
Channel disabled Program network for redundant media, if required
Steady red Faulted card 1. Check operating system event log for details of fault (if
the PC’s operating system supports an event log).
2. Cycle power to the PC.
3. Verify that you have firmly inserted the card into a PCI
local bus expansion slot and that the expansion slot
screw is tightened.
4. If fault persists, contact your Rockwell Automation
representative or distributor.
Alternating red/green Self-test None
Alternating red/off One of the following:
• incorrect node configuration
• duplicate ControlNet node address
Check card’s node address and other ControlNet configuration
parameters.
Steady green Normal operation None
Off Channel disabled Use RSNetWorx software to configure the ControlNet
network for redundant media, if necessary.
Flashing green/off Temporary network errors 1. Check media for broken cables, loose connectors,
missing terminators.
2. If condition persists, refer to the ControlNet Coax
Media Planning and Installation Manual, publication
and CNET-IN002
Flashing red/off Media fault 1. Check media for broken cables, loose connectors,
missing terminators.
2. If condition persists, refer to the ControlNet Coax
Media Planning and Installation Manual, publication
and CNET-IN002.
No other nodes present on network Add other nodes to the network.
Flashing red/green Incorrect node address 1. Change card’s node address so that it is less than or
equal to UMAX
(1)
.
2. Stop and restart the card’s driver in RSLinx software
(1784-PCIC and 1784-PCICS only).
(1)
UMAX is the highest node address on a ControlNet network that can transmit data.
Incorrect network configuration Reconfigure the ControlNet network so that UMAX is greater
than or equal to the card’s node address.