User Manual Manual

124 Publication 1769-UM009E-EN-P - August 2009
Chapter 8 Troubleshooting
Error Codes
The following table describes the error codes indicated by the seven-segment
numeric display.
Device Status
Code
(decimal)
Name Description
67 Backup Mode Scanner in Backup Scanner mode.
68 No Backup Scanner No backup scanner module present.
Install and configure a backup scanner, if needed.
69 Backup Scanner Invalid
CRC
The configuration of the primary and the secondary controller does not match. Either one or both
of the configurations is incorrect.
Make sure that the same configuration is downloaded to both scanners.
70 Duplicate Node Controller has Failed Duplicate Node Address Check. The node address selected is already in
use.
Change the module’s or conflicting device’s network address (node number) to an available one.
71 Illegal Scanlist Data Illegal data in scanlist.
Reconfigure the scanlist table and remove any illegal data.
72 Slave Timeout One of the module’s slave devices has stopped communicating.
Inspect the module’s slave devices and verify the DeviceNet connections.
73 Electronic Key Mismatch The slave device Vendor ID key parameter does not match the slave’s configuration in the
module’s scanlist.
Make sure that the device at the flashing node address matches the desired electronic key
(vendor, product code, product type)
75 No Messages Received No network traffic received by the scanner. 10 seconds have elapsed and no network traffic for
the module or for any other device have been received by the module.
Verify the scanlist is correctly configured to scan slave devices. Verify DeviceNet network
connections.
76 No Message For Scanner No direct network traffic for the scanner module detected. 10 seconds elapsed and no DeviceNet
input being screened by the module has been received.
77 Slave Data Size
Mismatch
The data being received from the slave device does not match the configuration in the scanlist.
Either reconfigure the slave device, or change the module’s scanlist to match the slave device.
78 No Such Device Slave device in scanlist does not exist.
Either add the device to the DeviceNet network, or delete the device’s entry in the scanlist.
79 Transmit Failure The module has failed to transmit a message.
Make sure that the module is connected to a valid network. Check for disconnected cables.