Hardware Style Owner's manual

8
Chapter
8–1
Troubleshooting
In this chapter, you will learn about:
• calling Allen–Bradley for assistance
• tips for troubleshooting your control system
• troubleshooting your fixed controller
• troubleshooting your input modules
• troubleshooting your output modules
If you need to contact Allen–Bradley or your local distributor for assistance,
it is helpful to obtain the following (prior to calling):
• processor type, series letter, and firmware (FRN) number (see label on
side of processor module)
• processor LED status
• processor error codes (found in S:6 of status file)
• hardware types in system (I/O modules, chassis)
• revision of programming device (on the main menu of the Hand–Held
Terminal or Advanced Programming Software)
Calling Allen-Bradley for
Assistance