User Manual

Chapter 5
Troubleshooting
If an operating problem occurs, use the following troubleshooting chart to
isolate the cause of the failure and nd the corrective action. If the corrective
action fails to resolve the problem, consult your local Rockwell Automation eld
support representative.
1502-UM051E-EN-P – June 2013
Table 5.A – Troubleshooting (Series D contactors)
Symptom Possible Cause Remedy
Contactor
chatters
Loose connections in control circuit
Improper control wiring
Control voltage
Mechanical latch not engaging
Improper set-up of auxiliary contact
assembly
Faulty auxiliary contacts
Faulty CR1 or CR2 interposing relay
Check all connections in control circuit for tightness.
Check wiring from the coil to the terminal block assembly.
Check wiring per schematic.
Measure control voltage. Refer to Contactor Specifications
for minimum pick-up voltage.
Check for free movement of latch lever.
Check set-up of auxiliary contact assembly.
Check master contact cartridges on contactor.
Check CR1 and CR2 relay.
Coil burnout
Coil leads improperly wired
Control voltage too high
Contactor operated too frequently
Check wiring from the coil to the terminal block assembly.
Check for correct control voltage
Check switching frequency:
– 600 ops/hr electrically held
– 150 ops/hr mechanically held
Contactor
does not
energize
Loose connections in control circuit
Improper control wiring
Control voltage
Improper set-up of auxiliary contact
assembly
Faulty CR1 or CR2 interposing relay
Check all connections in control circuit for tightness.
Check wiring from the coil to the terminal block assembly.
Check wiring per schematic.
Measure control voltage. Refer to Contactor Specifications
for pick-up voltage.
Check set-up of auxiliary contact assembly.
Check CR1 and CR2 relay.
For Series E contactors with IntelliVAC control or IntelliVAC Plus control, refer to Publications 1503-UM053_-EN-P or 1503-UM054_-EN-P
respectively.