Owner's Manual

Troubleshooting
Symptom / Advisory
Source
unit
does
not
turn
on.
Tuner fails to
tune
any stations
Unable
to
tune
stations in seek
mode
USB
device cannot
be
inserted
USB
device
is
not
recognized
No sound heard
with
the
display
"
No
File" shown
Sound skips
or
is
noisy
MP3
is
not
playing back
Bluetooth source volume
is
lower
than
other
sources
Diagnosis
Basic
Blown fuse
Motorcycle's ignition
is
off
Voltage applied
to
Red
wire
is
not
between
10
.5 & 16 volts
or
there
is
no voltage present
Unit is
not
properly grounded
Radio Tuner
No
antenna
or
disconnected
or
open connection in cable
You
are in a weak signal area
USBDevices
The
USB
device has been inserted
in the
wrong
direction
The
USB
device connector
is
broken
The
USB
device
is
damaged
Connectors are loose
No
MP3
/
WMA
files are stored on
the
USB
device
MP3/WMA files are
not
created
properly
AUX
Writing
error
occurred. The
MP3
format
is
not
compatible.
Bluetooth
Bluetooth
from
device
is
not
at
maximum
volume
12
Remedy
Check fuse
of
the
unit,
replace
with
correct rating.
If
connected
following
the instructions, the
unit
will
not
operate
with
ignition
off
.
Check battery, connections and fuses and repair
or
replace
as
necessary. If voltage is
above+
16 volts,
have
the
electrical system inspected by an authorized
service center.
Check
wiring
and repair
as
necessary.
Check all connections and repair
as
necessary.
Make sure
the
tuner
LOC
mode
is
off
. Add
optional
antenna
(part#
PMX-ANT)
Reversing
the
connection
direction
of
the
USB
device,
try
reinserting.
Replace
with
a new
USB
device.
Disconnect
USB
device and reconnect.
If
the
device
is
still
not
recognized,
try
replacing
with
a different
USB
device.
USB
does
not
work
with
Android devices.
Store these files properly on
the
USB
device.
USB
does
not
work
with
Android devices.
Use
MP3
/
WMA
files
that
are encoded correctly.
Make sure
MP3
has been
written
in
a supported
format
Turn the volume on
the
device
to
maximum level