User guide

27
RF-RBAUX
Troubleshooting
Check this information for a possible solution before calling for
assistance.
General troubleshooting
• Every Rocketboost network must contain only one hub device,
which helps other Rocketboost devices join the network.
• You can turn any Rocketboost sender or sender/receiver into a
hub by using the HUB STATUS or HUB ENABLE switch on the
back of the device. The network can only have one hub.
• The hub device must have power for the audio network to
operate. The hub can be in standby (power-saving mode), but
must remain plugged in.
• The existing hub device will be the device with the green
power indicator.
• The unobstructed operating range of a Rocketboost network is 150
feet (45 meters).
• Each network must contain both a sender device and a receiver
device. Do you have both a sender and a receiver device?
Problem Solution
No communication
between the
Rocketboost sender and
receiver devices.
• Make sure that the power indicators of the Rocketboost sender and receiver
devices are lit solidly. If the indicators are blinking, see “Establishing
communication” on page 21.
• If the joining process is failing, make sure that only one of your Rocketboost
devices has the Hub switch enabled. Note that the hub device will be the
only device with the green power indicator. Non-hub devices have a blue
power indicator.
No sound • Check the volume level of the audio sources connected to the sender.
• Make sure that all of the audio cables are connected correctly.
• Make sure that the power indicators of the Rocketboost sender and receiver
devices are lit solidly. If the indicators are blinking, see “Establishing
communication” on page 21.
• Make sure the audio source connected to your sender is On.
• Make sure the sender or receiver devices are not Muted. The Rx indicator
light blinks when the device is muted.
RF-RBAUX_10-1202_MAN_V4.fm Page 27 Thursday, October 21, 2010 8:34 AM