User guide

46
Chat Questions
Why isn't Chat working?
• Twist the tip of the microphone so the sound holes face your
mouth.
• Unplug and plug the microphone back in pressing firmly to
assure a good connection.
• Press the MUTE button on the wireless receiver to unmute
the microphone.
• Press the CHAT VOLUME dial on the wireless receiver to
control the chat volume.
• Make sure that all connections are correct and secure.
Sometimes a cable may appear to be connected, but it may
not be pressed in all the way.
• Make sure that the wireless receiver batteries are installed
correctly. See “Installing the wireless receiver batteries” on
page 11.
• Make sure that the wireless receiver batteries do not need
replacing.
• Make sure that the USB cable is connected to both the
wireless transmitter and your device.
• If you're using an Xbox 360:
• Make sure the wireless receiver is connected to the
Xbox 360 controller using the supplied chat cable. On the
wireless receiver, press firmly, so no part of the silver jack
is showing. This tight connection helps to make sure the
cable does not fall out during gaming.
• Try a different Xbox controller.
• Try recording a message to a friend by selecting My
Friends, Send a Message, then Add Voice. If you can
hear yourself, the chat problem could be a game issue, a
problem on the recipient’s end, or some other variable
not related to the headset.