User manual

18
Meter Errors
Blood or
control
solution was
applied to the
test strip
before the
flashing drop
appeared on
the display.
Discard the
test strip and
repeat the test.
The battery is almost out of
power. Change the battery now.
An electronic error occurred or,
in rare cases, a used test strip
was removed and reinserted.
Turn the meter off and on, or
take the battery out for a few
seconds and reinsert it. Perform
a blood glucose or control test.
If the problem persists, call
Roche Diagnostics.
The temperature is above or
below the proper range for the
meter (6 to 44ºC). Move to an
area between 6 and 44ºC, wait
five minutes and repeat the
test. Do not artificially heat or
cool the meter.
The time and date settings may
be incorrect. Make sure the time
and date are correct.
The test strip is
damaged. Remove
the test strip and
reinsert it, or
replace it if
damaged.
If the message
reappears, call
Roche Diagnostics.
Not enough blood
or control solution
was drawn into the
test strip for
measurement or was
applied after the test
has started.
Discard the test strip
and repeat the test.
The code chip is
incorrect. Turn off
the meter and
insert a new code
strip. If this does
not fix the
problem, call
Roche Diagnostics.
The code chip is
from an expired
lot of test strips.
Ensure the code
chip number
matches the code
number on the
test container.
Make sure the time
and date in the
meter are correct.
An error
occurred
during the
test. Discard
the test strip
and repeat
the test.
DISPLAY CODE
EXPLANATION