User`s manual

Farbe: P 249 – Prüfmittelnummer: 126 X

Testing blood glucose

These results are not used to calculate averages (see Chapter 5.3 “Av-

erages, highest value and lowest value for 7, 14 and 30 days”).

If the displayed test result agrees with the way you feel, follow

your doctor’s advice. If the way you feel does not agree with the

displayed test result, please perform a quality control check with

Accu-Chek Compact Control or Accu-Chek Compact Autocontrol

solution and a new test strip. Then perform another blood glucose

test. If you feel the new test result still does not agree with the

way you feel, please consult your doctor.

4.3.2 Implausible results – possible causes of error

If your meter repeatedly displays error messages or you doubt the test

results are correct, please check the following points:

 Did you perform the test as directed (see Chapter 4.2 “Testing blood

glucose”)?

 Did you wait for the flashing test strip symbol and blood drop sym-

bol to appear before applying blood?

 Did you wash your hands with warm water and soap to improve

blood flow and to remove any residues (e.g. of food, drinks, or skin

cream)? Did you dry your hands well?

 Did you massage your fingertip gently (without squeezing too hard)

to develop the drop of blood?

 Did you apply blood to the test strip without delay after the blood

drop formed?

 Are you sure you did not bend the test strip either before or during

application of blood? And are you sure you did not bend or move the

test strip while the test was in progress?

 Did you perform the test within the correct temperature range

(+10 °C to +40 °C)?

 Did you use a test strip drum whose 90-day use-by period has

not expired (see Chapter 2.5 “Inserting or replacing the test strip

drum”)?

 Did you observe the proper storage conditions for the meter and test

strip drum (see Chapter 9 “Measurement and storage conditions”

and the package insert that came with the test strip drum)?

If you have checked these points and still receive error messages or

doubt the results are correct, please call your local customer support

and service centre (see Chapter 16 “Local customer support and

service”).