ACCU-CHE HEK Compact Plus BLOOD GLUCOSE METER Owner’s Booklet ®
Dear ACCU-CHEK® System Owner, Thank you for choosing the ACCU-CHEK Compact Plus system! Congratulations on your decision to take control of your diabetes. We’ve designed your new ACCU-CHEK Compact Plus system with comfort, convenience, and control in mind – to help make living with diabetes a little easier. This booklet will help you get the most from your ACCU-CHEK Compact Plus system. To start testing quickly, you can also refer to the First Time Guide. If you have questions, we’re here to help.
The ACCU-CHEK Compact Plus System Your new ACCU-CHEK Compact Plus meter and accessories work together to measure the amount of sugar (glucose) in your blood. When you put a small drop of blood onto the test strip, the meter displays a blood sugar result in five seconds. Discussing your results with your healthcare professionals and following their advice about medicine, exercise, and food plans can help you better control your diabetes.
Before You Start Testing About the meter and test strips • Carefully read and follow the instructions in the Owner’s Booklet and Package Inserts for the test strips and control solutions. It is very important to follow the instructions in order to prevent a wrong result or improper treatment. • Review the time and date set on your meter before you begin testing. Your system comes with a preset time and date (Eastern Time). You may need to change the time to your time zone.
About the meter and test strips ! ▲ ! ▲ Certain substances can interfere with the ACCU-CHEK Compact Plus blood glucose system and cause falsely high results. For example, if you use peritoneal dialysis solutions containing icodextrin (such as Extraneal), or take certain immunoglobulin therapies that contain maltose (such as Octagam® 5%), it will cause inaccurate results. For more information, refer to the Test Strip Package Insert, or ask your doctor.
Important Information About Your New System • Your new blood glucose system is designed and approved for testing fresh capillary whole blood samples (for example, blood from your fingertip or palm). The system is for outside the body (in vitro) use. It should not be used to diagnose diabetes. • Use only ACCU-CHEK Compact test drums. Other test drums (or test strips) cannot be used. Using other test strips with this meter can produce inaccurate results.
Contents Chapter 1: Understanding Your New System ............................................................................................8 The ACCU-CHEK Compact Plus System ..................................................................................................................8 Meter Setup .........................................................................................................................................................10 Setting the Beeper ..............................
Understanding Your Test Results ..........................................................................................................................60 Symptoms of High or Low Blood Sugar ................................................................................................................60 Unusual Test Results ............................................................................................................................................
Chapter 1: Understanding Your New System The ACCU-CHEK Compact Plus System Display – Shows blood sugar results, messages, and results stored in memory. M Button – Press this button to review results in memory. Drum Door – Covers the compartment where the test drum goes. Test Strip Slot – Test strips come out of the meter here. Test/On/Off Button – Slide and release this button to turn on the meter and advance a test strip.
Infrared (IR) Window – Used to transfer data from the meter to a computer. Test Drum – The bar codes on the label are automatically read by the meter. Test Strip – Apply a drop of blood or control solution to the black notch on the end of the test strip. Lancet Protective Cover Black Cap – Use this cap for fingertip testing only. Clear Cap – Use this cap for non-fingertip testing only. Comfort Dial with Depth Selection – This shows the number of the setting on the comfort dial.
Meter Setup Using the Set Mode By using the set mode, you can personalize your meter to suit your lifestyle. Here are the functions you can customize: Beeper—Select on or off. Brightness—Set the brightness of the display. Time and Date—Set the time and date. Test Reminders—Select 1-3 times a day for a reminder to test. Hypoglycemic (Hypo) Indicator— Select on or off. If you choose on, choose the blood sugar level for the indicator.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO Setting the Beeper Your new meter has the beeper preset to “On 1.” This means the beeper is on. You can set the beeper to “OFF,” if you prefer – this will not affect your test results.
You are here BEEPER BRIGHTNESS TIME / DATE 1. With the meter off, press S to enter the set mode. The meter turns on and briefly shows all of the display symbols. Chapter 1: Understanding Your New System 12 TEST REMINDERS HYPO 2. “On 1” flashes and the beeper symbol is displayed. This means the beeper is on. Press M to change the beeper to “OFF.” Press S to set your selection.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO Setting the Brightness of the Display You can use this setting to adjust how bright you wish the displayed symbols and numbers to be. There are three brightness levels: low, medium and high. The brightness is factory-set to medium (shown by the number “2” at top right of the display window). Low brightness (level 1) Medium brightness (level 2) High brightness (level 3) 1. Press M to move to the next option.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO Setting the Year, Time, and Date Your new meter comes with the batteries already installed and a preset time and date. You may need to change the time to your time zone. Setting the time and date is important if you use the meter’s memory or download your stored results to a computer. 1. With the meter off, press S to enter the set mode. The meter turns on and briefly shows all of the display symbols.
You are here BEEPER BRIGHTNESS 3. The 12h (12-hour) or 24h (24-hour) time format appears. The meter can display the time in either a.m./p.m. or 24:00 time format. The 24h time format is known as military time. Press M to change the time format. Press S to set your selection. TIME / DATE TEST REMINDERS 4. The hour flashes. Press M to change the hour. If you select the 12h time format, continue to press M to select the correct a.m./p.m. with the hour. Press S to set your selection.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO Setting the Test Reminders Test reminders are a handy way to remind you to test. You can set 1 to 3 reminders per day. The meter beeps at the time you set, unless you press any button. You must have the beeper set to “On 1” for this option. Your meter is preset with the test reminders set to “OFF.” You must turn it on to use this feature. • If the meter is on at the test reminder time, the reminder does not occur.
You are here BEEPER BRIGHTNESS 1. With the meter off, press S to enter the set mode. The meter turns on and briefly shows all of the display symbols. Next, the beeper symbol is displayed with your current selection flashing. TIME / DATE TEST REMINDERS 2. Press and release S repeatedly until you reach the display with “OFF” flashing and the test reminder symbol displayed. Chapter 1: Understanding Your New System 17 HYPO 3. Press M to change the test reminder to “On.
You are here BEEPER BRIGHTNESS 4. If you select “OFF,” press S to set your selection and move to the next function (see the next section, “Setting the Hypoglycemic Indicator”). If you select “On,” press S to set your selection. TIME / DATE TEST REMINDERS 5. The hour flashes with the test reminder symbol and “1” on the display. This means you are setting the time for the first test reminder. Press M to change the hour. Press S to set your selection. Chapter 1: Understanding Your New System 18 HYPO 6.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO Setting the Hypoglycemic (Hypo) Indicator You can set the meter to let you know when your test result indicates a possible low blood sugar (hypoglycemia). You can also select what blood sugar level you want this indicator to have (60, 70, or 80 mg/dL). Before you set the hypo indicator, talk to your doctor to help you decide what blood sugar level is your hypo level. Your meter is preset to “OFF” for the hypo indicator.
You are here BEEPER BRIGHTNESS 1. With the meter off, press S to enter the set mode. The meter turns on and briefly shows all of the display symbols. Next, the beeper symbol is displayed with your current selection flashing. TIME / DATE TEST REMINDERS 2. Press and release S repeatedly until you reach the display with “hypo?” displayed and “OFF” flashing. Chapter 1: Understanding Your New System 20 HYPO 3.
You are here BEEPER BRIGHTNESS TIME / DATE TEST REMINDERS HYPO 4. Slide and release to set your selection and turn off the meter.
Installing the Test Drum 1. With the meter off, open the drum door by lifting up the drum door tab located to the right of the test strip slot. The drum door tab projects slightly so you can lift it up. Chapter 1: Understanding Your New System 22 2. Press the red release button. You MUST press the red release button if there IS or IS NOT a test drum in the meter.
3. If there is a test drum in the meter, tilt the meter forward until the test drum comes out. 4. Insert a new test drum. Your test drum MUST have two bar codes on it (see the test drum shown). Chapter 1: Understanding Your New System 23 5. Close the drum door until it snaps. The meter turns on, automatically codes itself, and rotates the test drum to the first test strip. Then the meter turns off.
Notes: • Any time you open and close the drum door, the test drum will rotate until the meter finds the next available test strip. • Only open the drum door when the meter is off. Opening the drum door when the meter is turned on may damage the meter. • Once you remove a test drum from its container and install it into your meter, you have 90 days or until the “Use By” date printed on the container to use all the test strips. The meter automatically tracks this 90-day period for you.
Notes: • Store the test strips at 36 °F to 86 °F. Do not freeze. Allow the test strips to warm to the operation temperature (43 °F – 111 °F ) prior to use. • Be sure to check the “Use By” date on the test strip container. Do not use the test strips after that date. See Chapter 5, “Display Messages and Troubleshooting” for the error code for expired test strips. If the “Use By” date is missing or cannot be read, do not use the test strips and call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072.
Test Strip Count Each time you press to turn the meter off, the number of test strips remaining in the drum is displayed. The number of remaining test strips is displayed as long as you hold down . In this example, there are 12 test strips in the drum. When you release , the meter turns off. Notes: • After a test, if the drum has three or fewer test strips remaining, the number, the test strip symbol and drum symbol flash on the display window.
Changing the Batteries 1. Push the battery cover in the direction of the arrow shown. Lift up on the battery cover to remove it. 2. Remove the old batteries. Insert the new batteries with the + and – ends matching the marks in the battery compartment. Chapter 1: Understanding Your New System 27 3. Place the battery cover over the batteries. The battery cover MUST BE flat and almost closed. The small tab attached to the battery cover still shows.
Notes: • The meter uses two AAA batteries. Use long-lasting alkaline (not rechargeable) batteries and keep an extra pair on hand. • Always replace both batteries at the same time and with the same brand. • When changing the batteries, try to insert the new batteries within two minutes. If it takes longer than two minutes, you may need to reset the time and date. • Try to wait until the current test drum you are using is empty before replacing the batteries.
Chapter 2: Control Testing Why Run Control Tests? Running a control test lets you know that your meter and test strips are working properly. You should run a control test when: • You open a new box of test drums. • You left the cap off the test drum container before using the drum. • You want to check the meter and test drum. • Your test strips were stored in extreme temperatures or humidity. • • • • You dropped the meter. The bottle symbol flashes on the meter display.
Running a Control Test You need your meter (with a test drum inserted) and control solution. Note: Your meter is designed to recognize the difference between ACCU-CHEK Compact Blue control solution and blood. This control solution is a blue liquid. To make sure the display is working properly, turn off the meter, then press and hold M to see the complete display. All the sections should be clear and should look exactly like the display as shown below.
meter so the test strip points downward. Gently touch and hold the black notch on the end of the test strip to the control solution. Do not put control solution on top of the test strip. When you see displayed, you have enough control solution in the test strip. Do not bend the test strip while applying control solution. 4. The time and date appear on the display with a flashing test strip and blood drop symbol. 5. Remove the control bottle cap. 6.
Running a Control Test (continued) Example 8. The on the display disappears and the test result is displayed in five seconds. The bottle symbol appears on the display when the measurement starts. When the test result appears, the bottle symbol is saved with the test result to identify it as a control test.
ACCU-CHEK Compact Blue control solution ranges This is an example. Refer to the acceptable ranges on your test drum container. 9. Check that the result is within the acceptable range on the test drum container. Use the range – Low or High – that matches the level of control solution you used. If the result is not in the acceptable range, see “Understanding Control Test Results” later in this chapter.
Running a Control Test (continued) 10. Hold the meter so the test strip points downward. This helps the test strip release from the meter. Slide and release to turn off the meter and release the test strip. Chapter 2: Control Testing 34 11. Throw the used test strip away.
Notes: • • • • • • Hold the meter so the test strip points downward. Do not bend the test strip. Do not apply control solution to the top of the test strip. Do not flood the test strip with control solution. Only a small drop of control solution is required. Never try to reuse a test strip that has been released from the meter. Do not open the test drum compartment when the motor is running.
Understanding Control Test Results ACCU-CHEK Compact Blue control solution ranges This is an example. Refer to the acceptable ranges on your test drum container. The label on your test drum container shows the acceptable ranges for Low and High control solutions. Your control test results should be within the listed ranges. Make sure you compare the result to the range for the level of control solution you used (Low or High).
If a control test result is not within the acceptable range on your test drum container label, do not use the meter until you solve the problem. Here are some things you can check: Troubleshooting Checks Action Replace control solution or test drums that have expired. 1. Check the “Use By” dates on the test drum container and control solution bottle. Replace control solution you opened more than three months ago. 2. Check the discard date on the control solution bottle. 3.
Chapter 3: Testing Your Blood Sugar Preparing the ACCU-CHEK Softclix Plus Lancing Device for Fingertip Testing ▲ ! Use a new lancet for each fingertip test to avoid infection and get a virtually pain-free test. Remember to use the black cap to do a fingertip test. Remember, you can use your lancing device attached to the meter or unattached. Release Button 1. Slide AND hold down on the release button AND, at the same time, pull down on the lancing device to remove it from the meter. 2.
Recessed Area 1. Remove the black cap by using your thumb and finger to pull on the recessed area. 2. Insert a lancet until it clicks. 3. Twist off the lancet’s protective cover. Note: You can refer to the First Time Guide or the Quick Reference Guide for a simple testing summary.
Preparing the ACCU-CHEK Softclix Plus Lancing Device for Fingertip Testing (continued) Notches 4. Snap on the black cap after lining up the notches. The cap snaps easily into place. Chapter 3: Testing Your Blood Sugar 40 5. Twist the cap to set the lancet depth. Start at 2 or try a higher setting if needed. This is a suggested setting, yours may differ.
Notes: • The best depth setting is the lowest number that lets you get enough blood for a test. Try different settings to find the one that is right for you. • For virtually pain-free testing, always use a new lancet for every test. • To reduce the risk of infection, never share your lancing device with anyone. • The black cap is for fingertip testing only. • The clear cap is for non-fingertip testing only.
Running a Blood Sugar Test with Blood from Your Fingertip Before running your first test, make sure you set up your meter properly and run a control test. See Chapters 1 and 2 for details. To make sure the display is working properly, turn off the meter, then press and hold down M to see the symbols on the display. All the sections should be clear and should look exactly like the display as shown. If not, call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. 2. Slide and release 1.
5. The time and date appear on the display with a flashing test strip and blood drop symbol. 6. Press the plunger on the lancing device (like a pen) ALL the way down until it stops. The lancing device is now ready for use. Chapter 3: Testing Your Blood Sugar 43 7. Hold the lancing device against the side of your fingertip, then press and release the plunger.
Running a Blood Sugar Test with Blood from Your Fingertip (continued) 8. Gently squeeze your fingertip to get a drop of blood. 9. Hold the meter so the test strip points downward. Do not bend the test strip. Chapter 3: Testing Your Blood Sugar 44 10. Touch and hold the blood drop to the black notch on the end of the test strip. When you have enough blood in the test strip, is displayed. You may pull your finger away when is displayed.
Example 11. The on the display disappears and the test result is displayed in five seconds. Chapter 3: Testing Your Blood Sugar 12. Hold the meter so the test strip points downward. This helps the test strip release to turn from the meter. Slide and release off the meter and release the test strip. Throw the used test strip away.
Running a Blood Sugar Test with Blood from Your Fingertip (continued) 13. To remove the lancet, take off the black cap by using your thumb and finger to pull on the recessed area. 14. Hold the meter so the lancet points downward. Press the plunger to release the lancet into a puncture-proof container. Snap on the black cap after lining up the notches. For more information about your test results, see Chapter 3, “Understanding Your Test Results.
Important Information About Running a Blood Sugar Test with Blood from Your Palm, Forearm, Upper Arm, Thigh, or Calf (non-fingertip testing) You have the option of testing other places on your body besides the fingertip. You can test the palm, forearm, upper arm, thigh, or calf. While fingertip blood can be tested at any time, there are times when testing from other places is not ideal—usually when your blood sugar is rapidly changing.
! ▲ Do not change your treatment because of just one result. NEVER ignore symptoms of high or low blood sugar. If your blood sugar does not match how you feel, do a fingertip test to confirm your result. If the fingertip result still does not match how you feel, call your doctor.
Preparing the ACCU-CHEK Softclix Plus Lancing Device for Non-Fingertip Testing ! ▲ Use a new lancet for each non-fingertip test to avoid infection and get a virtually pain-free test. Remember to use the clear cap to do a non-fingertip test. Remember, you can use your lancing device attached to the meter or unattached. Release Button 1. Slide AND hold down on the release button AND, at the same time, pull down on the lancing device to remove it from the meter. Chapter 3: Testing Your Blood Sugar 2.
Preparing the Lancing Device for Non-Fingertip Testing (continued) Recessed Area 1. Remove the black cap by using your thumb and finger to pull on the recessed area. 2. Insert a lancet until it clicks. Chapter 3: Testing Your Blood Sugar 50 3. Twist off the lancet’s protective cover.
4. Snap on the clear cap after lining up the notches. The cap snaps easily into place. 5. Twist the cap to set the lancet depth. Dial the depth setting to 3 for palm testing. Dial the depth setting to 5 1/ for forearm, upper arm, thigh, or calf testing. These are suggested settings, yours may differ. 2 Note: We suggest starting at a depth setting of 5 / for forearm, upper arm, thigh, or calf testing, and 3 for palm testing.
Running a Blood Sugar Test with Blood from a Non-Fingertip Site You will need your meter with a test drum loaded, the ACCU-CHEK Softclix Plus lancing device, a lancet, and the clear cap from your kit. Wash your hands with warm soapy water and dry. Dirty hands could affect results. To make sure the display is working properly, turn off the meter, then press and hold M to see the complete display. All the sections should be clear and should look exactly like the display as shown below.
3. A test strip automatically advances. 4. The time and date appear on the display with a flashing test strip and blood drop symbol. 5. Press the plunger on the lancing device (like a pen) ALL the way down until it stops. The lancing device is now ready for use. TIP: Rub the skin prior to lancing to increase blood flow.
Running a Blood Sugar Test with Blood from a Non-Fingertip Site (continued) Do not be afraid to apply pressure to the site with the lancing device to get a good blood drop. 7. Keep steady pressure on the site, then press and release the plunger. Do not be afraid to apply pressure to the site with the lancing device to assist the flow of blood. Continue to press the clear cap against the site for a few seconds to allow blood to come to the surface. 6.
8. Hold the meter so the test strip points downward. Do not bend the test strip. Chapter 3: Testing Your Blood Sugar 9. Touch and hold the blood drop to the black notch on the end of the test strip. When you have enough blood in the test strip, is displayed. You may pull the meter away from the site when is displayed.
Running a Blood Sugar Test with Blood from a Non-Fingertip Site (continued) ! ▲ If mg/dL does not appear with the test result call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. Use of the wrong unit of measure may cause misinterpretation of your actual blood sugar level, and may lead to incorrect treatment. Example 11. Hold the meter so the test strip points downward. This helps the test strip release from the meter. Slide and release to turn off the meter and release the test strip.
12. To remove the lancet, take off the clear cap. 13. Hold the meter so the lancet points downward. Press the plunger to release the lancet into a puncture-proof container. Snap on the clear cap after lining up the notches. For more information about your test results, see Chapter 3, “Understanding Your Test Results.
Notes: • • • • • • • • • Hold the meter so the test strip points downward. Do not bend the test strip. Do not apply blood to the top of the test strip. Do not flood the test strip with blood. Only a small drop of blood is required. When you install a new test drum, a dot appears in the test strip count window on the back of the meter. This means the test drum is ready for a test. The meter counts down the remaining test strips after each test.
Recording Your Results Your meter automatically records your blood sugar result in the meter’s memory. Flagging Test Results You might want to flag an event such as an after-meal (post-prandial) test, exercise, or a non-fingertip test result. If you wish, you can flag your test result with the asterisk ( ). When you review your results in memory, this flag can help you remember what was different about the result. How to add the (or flag) to a result: 1. Run a test. 2.
Understanding Your Test Results The normal fasting blood glucose range for an adult without diabetes is 74 - 106 mg/dL.1 Two hours after meals, the blood glucose range for an adult without diabetes is less than 140 mg/dL.2 For people with diabetes: please consult your doctor for the blood glucose range appropriate for you. You should treat low or high blood sugar as recommended by your doctor.
Unusual Test Results If your blood sugar result does not match the way you feel, follow these steps: Troubleshooting Checks Action 1. Make sure the display on your meter is working properly. 2. Check the “Use By” date on the test drum container. 3. Make sure the test drum container is always tightly Read Chapter 5, “Maintenance and Testing.” capped when stored. 4. Make sure your meter and test drum are always stored If it is past the “Use By” date, use a new test drum.
Comparing Your Meter Result to a Lab Result A common question is how the blood sugar results on your meter compare to the lab results. Your blood sugar can change quickly, especially after eating, taking medication, or exercising. If you test yourself in the morning, then go to the doctor’s office for a blood sugar test, your results will probably not match, even if you are fasting. This is typically not a problem with your meter, it just means that time has elapsed and your blood sugar has changed.
Chapter 4: Meter Memory and Downloading Storing Test Results Your meter automatically stores up to 500 test results which you can view at any time. Once 500 results are in memory, adding a new test result causes the oldest one to be deleted. It is very important to have the correct time and date set in the meter. Having the correct time and date settings helps ensure appropriate interpretation of blood sugar results by you and your healthcare team.
Viewing Test Results 1. With the meter off, press 2. Press M M . The most recent test result and “mem” appear. to view your results from newest to oldest, one at a time. When you reach the oldest reading your meter will beep if you have the beeper set to “On.” 3. Press S to view your results from oldest to newest, one at a time. When you reach the newest reading your meter will beep if you have the beeper set to “On.” You can hold down M or S to scroll through your results more quickly. 4.
Viewing Your Average, Lowest, and Highest Blood Sugar Test Results With the ACCU-CHEK Compact Plus meter, you can see your 7-, 14-, and 30-day blood sugar test result averages, in that order. You can also see the lowest and highest blood sugar test results for each of those periods. 1. With the meter off, press M . The most recent result appears. 2. Press M and S at the same time. The average result from the last 7 days appears.
Notes: • Results stored in memory will not be lost when you replace the batteries. • When 500 results are in the memory, adding a new test result causes the oldest one to be deleted. • Control results are not included in the 7-, 14-, and 30-day averages. See Chapter 2,“Running a Control Test.
Downloading Your Results We offer a variety of ways to help you download your test results. For information on ACCU-CHEK software, call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. You can transfer your stored test results to track, identify patterns, and print. Transferring Data Follow the instructions to prepare for your method of downloading. Make sure your program is ready to accept data from the meter. Infrared (IR) Window 1. Locate the infrared (IR) window on the top of the meter.
Notes: • If the data did not transfer successfully, try again. If you still have problems, call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. • To make the most of the download feature, you must set the year, date, and time on your meter.
Chapter 5: Maintenance and Troubleshooting Cleaning Your Meter Caring for your ACCU-CHEK Compact Plus meter is easy. If the display or the outside of the meter is dirty, wipe it off with a soft cloth slightly dampened (wring out any excess liquid) with one of these cleaning solutions: water, 10% bleach solution*, 70% alcohol (ethyl alcohol), or 70% rubbing alcohol (isopropyl alcohol). Note: Only open the drum door when the meter is turned off.
Notes: Some cleaning methods can damage your meter. To protect it, DO NOT: • Use vinegar or scouring agents to clean the meter because they can harm the display and measurement window. • Spray any cleaning solution directly onto the meter. • Put the meter under water (or any liquid). • Pour liquid into the meter.
Cleaning Your Lancing Device To clean the ACCU-CHEK Softclix Plus lancing device, use a mild dishwashing liquid and a soft cloth. DO NOT place the entire device under water. At least once a week, disinfect the cap after cleaning by placing it in 10% bleach solution*, 70% alcohol (ethyl alcohol), or 70% rubbing alcohol (isopropyl alcohol) for 10 minutes. Allow the cap to air-dry after disinfecting. Maintenance and Testing Your meter needs little or no maintenance with normal use.
Display Messages and Troubleshooting ! ▲ Never make treatment decisions based on an error message. If you have any concerns, please call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072, 24 hours a day, 365 days a year. The meter will not turn on or the display is blank.
The beeper is turned on. See Chapter 1, “Setting the Beeper.” The time and date have not been set; therefore the meter cannot calculate the average for the last 7, 14, or 30 days. The meter is ready for a drop of blood to be applied. The average blood sugar result for the last 7, 14, or 30 days is displayed with an “n” and a number. The “n” and number tell how many blood sugar results were used to calculate the average.
Display Messages and Troubleshooting (continued) The batteries are running low. If possible, continue testing until all the test strips in the test drum have been used. Then replace the batteries and the test drum. Blood sugar is higher than the measuring range of the system (600 mg/dL). See Chapter 3, “Symptoms of High or Low Blood Sugar.” If the battery symbol appears briefly and the display goes blank, the batteries are too low to perform any more tests. Insert two new batteries.
To make sure the display is working properly, turn off the meter, then press and hold down M to see the complete display. All the sections should be clear and should look exactly like the display as shown. If not, call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. This reading may not be accurate because the test was performed outside the proper temperature range for the system; 50 °F to 104 °F. Results are displayed at temperatures within 41 °F to 113 °F.
Display Messages and Troubleshooting (continued) The meter is ready to download results to a computer. The test drum in the meter is empty. Insert a new test drum. If the message is still displayed, call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. A dot also appears in the test strip count window on the back of the meter. There was not enough blood applied to the test strip for the test to start. Repeat the test with a new test strip and larger drop of blood.
The test drum 90-day use-by period has expired. If the correct time and date were set on the meter and the drum door has not been opened since the installation of the test drum, discard the old test drum and insert a new test drum. The drum door was opened and closed with a partly used test drum inside or a partly used test drum was inserted. If there was a partly used test drum in the meter and it took longer than two minutes to replace the batteries, the year, date, and time have to be reset.
Display Messages and Troubleshooting (continued) The bar code information stored in the meter is lost. Slide and release to turn off the meter. Open and close the drum door. Make sure a test drum is loaded in the meter. The test reminder is turned on. The test reminder symbol flashes on the display and the meter beeps if the beeper is turned on. There is no test drum in the meter, or the bar code on the drum is damaged or missing. Make sure your test drum has two bar codes on it. Insert a new test drum.
• Blood was applied to the test strip too soon. Slide and release to turn off the meter and release the test strip, then turn on the meter again. Repeat the test, waiting for the flashing test strip and blood drop symbol before touching blood or control solution to the end of the test strip. • The test strip was bent before the test started. Repeat the test with a new test strip. • The measurement window is dirty. Clean the measurement window area and repeat the test. See Chapter 5, “Cleaning Your Meter.
Display Messages and Troubleshooting (continued) The test strip drum does not rotate. Slide and release to turn off the meter. Open the drum door and press the red drum release button. Make sure your test drum has two bar codes on it. Close the drum door. Slide and release to turn on the meter. The drum and control bottle symbol flash. The 90-day use-by period is no longer calculated for this test drum. Perform a control test. While using this test drum, the drum symbol continues to flash.
The test strip was bent or removed during testing. Remember to slide and at the end of release the test to turn the meter off and allow the test strip to release. Slide and release to turn on the meter again and a new test strip advances. Chapter 5: Maintenance and Troubleshooting 81 • The test strip is stuck in the test strip slot or the test drum does not rotate. Pull the test strip out of the meter and discard it. Then, take the test drum out and reinsert it.
Chapter 6: Technical Information Product Limitations Please read the literature packaged with your test drum to find the latest information on product specifications and limitations.
Electromagnetic Compatibility This meter meets the electromagnetic immunity requirements as per EN ISO 15197 Annex A. The chosen basis for electrostatic discharge immunity testing was basic standard IEC 61000-4-2. In addition, it meets the electromagnetic emissions requirements as per EN 61326. Its electromagnetic emission is thus low. Interference from other electrically driven equipment is not to be anticipated.
Product Safety Information ! ▲ Strong electromagnetic fields may interfere with the proper operation of the meter. Do not use this meter close to sources of strong electromagnetic radiation. To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in which synthetic materials are present. Explanation of Symbols CAUTION! Please refer to safety-related notes in the manual accompanying this instrument.
Meter: This product fulfills the requirements of Directive 98/79/EC on in vitro diagnostic medical devices. Lancing Device: This product fulfills the requirements of Directive 93/42/EEC for medical devices. If you need to throw your meter away: The European Union has a requirement aimed at improving waste management practices for certain electronic equipment.* This is not a requirement for the USA; however please consider these points if you ever need to dispose of your blood glucose meter.
ACCU-CHEK Compact Plus 30-day Money-back Guarantee ACCU-CHEK Compact Plus Meter 30-day Money-back Guarantee for Qualifying Consumers Roche Diagnostics offers qualifying consumers that purchase an ACCU-CHEK Compact Plus meter, a 30-day money-back guarantee. If you are not fully satisfied with your ACCU-CHEK Compact Plus meter, call the ACCU-CHEK Customer Care Service Center toll-free at 1-800-858-8072 to determine whether you qualify to receive a full refund within 30 days of purchase.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE DIAGNOSTICS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE DIAGNOSTICS BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH THE PURCHASE OR OPERATION OF THE METER OR ITS PARTS.
Customers experiencing difficulties should review Maintenance and Troubleshooting in this booklet. Further inquiries should be directed to the ACCU-CHEK Customer Care Service Center at 1-800-858-8072. Be sure to fill out and mail the warranty card that comes with the ACCU-CHEK Compact Plus system. Limited License ! ▲ CAUTION: A RESTRICTED LICENSE LIMITS USE OF THE ACCU-CHEK COMPACT PLUS SYSTEM AND THE ACCU-CHEK SOFTCLIX PLUS LANCING DEVICE–READ CAREFULLY THE LIMITATIONS RECITED BELOW.
Using the ACCU-CHEK Compact Plus system indicates your acceptance of the restricted license to use the ACCU-CHEK Compact Plus system only with ACCU-CHEK Compact test drums and test strips. Further, if you have purchased an ACCU-CHEK Compact Plus monitoring kit or an ACCU-CHEK Compact Plus meter that includes this restricted license, then this restricted license applies regardless of any additional offers found in ACCU-CHEK Compact Plus meter or ACCU-CHEK Compact test drum packages.
Using the ACCU-CHEK Softclix Plus lancing device indicates your acceptance of the restricted license to use the ACCU-CHEK Softclix Plus lancing device only with ACCU-CHEK Softclix lancets. Further, if you have purchased an ACCU-CHEK Softclix Plus lancing device that includes this restricted license, then this restricted license applies regardless of any additional offers found in ACCU-CHEK Softclix Plus lancing device packages.
Additional Supplies The following supplies and accessories are available from authorized diabetes healthcare centers, pharmacies, or medical/surgical supply dealers: Test Drums ACCU-CHEK Compact Test Drums (51 count) ACCU-CHEK Compact Test Drums (102 count) Control Solutions ACCU-CHEK Compact Blue Control Solution Lancets ACCU-CHEK Softclix Lancets (100/box) ACCU-CHEK Softclix Lancets (200/box) Chapter 6: Technical Information 91 ACCU-CHEK Customer Care Service Center 1-800-858-8072
Information for Professional Caregivers ! ▲ Healthcare Professionals: Follow the infection control procedures appropriate for your facility. Decisions about whether to recommend alternative site testing (AST) should take into account the motivation and knowledge level of the patient and his or her ability to understand the considerations relative to diabetes and AST.
References 1. Stedman, TL. Stedman’s Medical Dictionary, 27th Edition, 1999, pg. 2082. 2. American Diabetes Association, “Clinical Practice Recommendations 2003.” Diabetes Care, Vol. 26, Supplement 1, pg. S22.
low blood sugar, 60 maintenance, meter, 69 memory, meter, 63 non-fingertip testing, 47 numbness, 60 patent information, 90 product limitations, 82 product specifications, 82 professional caregivers, 92 rapid heartbeat, 60 results, logging, 59, 63 screens, meter, 72-81 supplies, 91 sweating, 60 symbols, 84 Chapter 6: Technical Information technical information, 82 test results, understanding, 60 test results, unusual, 61 test strip count, 26 test drum, ACCU-CHEK Compact, 9 thirst, increased, 60 time and da
Chapter 6: Technical Information 95 ACCU-CHEK Customer Care Service Center 1-800-858-8072
Chapter 6: Technical Information 96 ACCU-CHEK Customer Care Service Center 1-800-858-8072
ACCU-CHEK® Compact Plus www.accu-chek.com Assembled for and distributed in the U.S.A. by Roche Diagnostics, Indianapolis, IN. Made in Ireland Roche Diagnostics 9115 Hague Road Indianapolis, IN 46256 www.accu-chek.com ACCU-CHEK, ACCU-CHEK COMPACT, and SOFTCLIX are trademarks of Roche. All other product names and trademarks are the property of their respective owners. ©2008 Roche Diagnostics. All rights reserved.
