Users Manual Part 2

273Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
Solution
Ensure that the instrument is connected to the network
and that the cobas
®
infinity edge server can be reached
(and not blocked by a firewall).
Check the connectivity and availability of the
cobas
®
infinity edge server using the Network status
test option.
Related L1 message
u About level 1 messages and level 2 errors (209)
CA-0128: cobas
®
infinity edge server certificate check failed
Problem
The instrument was not able to validate the TLS server
certificate of cobas
®
infinity edge.
Solution
Ensure that the instrument and the cobas
®
infinity edge
server have a valid current date and time.
Check the connection between the instrument and the
cobas
®
infinity edge server using the Network status
test option.
Check your network infrastructure for breaches.
If the problem persists, contact your Roche
representative.
Related L1 message
I-AH
u About level 1 messages and level 2 errors (209)
CA-0129: cobas
®
infinity edge host name check failed
Problem
The instrument was not able to validate the host name
specified in the TLS server certificate of
cobas
®
infinity edge.
Solution
Ensure that the actual host name/IP address of the
cobas
®
infinity edge server matches the host name/IP
address which is specified in the TLS server certificate.
9 Error messages