Users Manual Part 2

271Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
CA-0123: DMS host cannot be reached
Problem
The instrument was not able to connect to the DMS
server socket.
Solution
Ensure that the instrument is connected to the network
and the DMS server can be reached (and not blocked by
a firewall).
Check the connectivity and availability of the DMS using
the Network status test option.
Related L1 message
I-AG
u About level 1 messages and level 2 errors (209)
CA-0124: DMS server certificate check failed
Problem
The instrument was not able to validate the TLS server
certificate of the DMS.
Solution
Check the certificate stored in the DMS TLS certificate.
If the configured certificate has expired, update the
certificate and set the DMS TLS certificate check
configuration item to Strict again.
Check the connection between the instrument and the
DMS using the Network status test option.
Check your network infrastructure for breaches.
Connect the instrument to a separate network and set
the DMS TLS certificate check configuration item to
> Warning in order to allow a connection to the DMS.
Related L1 message
I-AE
u About level 1 messages and level 2 errors (209)
9 Error messages