Users Manual Part 2

246 Level 2 errors
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
CA-0041: Database error
Problem
A database error occurred.
Solution
Restart the instrument and try again. If the problem
persists, contact your Roche representative.
Related L1 message
G-AA
u About level 1 messages and level 2 errors (209)
CA-0042: User ID not found
Problem
The entered user ID is unknown to the instrument.
Solution
Ensure that the instrument is connected to the network.
Check the connectivity and availability of the DMS using
the network status test.
Ensure that the DMS synchronizes the user list with the
instrument.
Related L1 message
U-AF
u About level 1 messages and level 2 errors (209)
CA-0043: Patient ID not found
Problem
The entered patient ID is unknown to the instrument.
Solution
Ensure that the instrument is connected to the network.
Check the connectivity and availability of the DMS using
the network status test.
Ensure that the DMS synchronizes the user list with the
instrument.
Related L1 message
U-AC
u About level 1 messages and level 2 errors (209)
9 Error messages