Users Manual Part 2

237Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
CA-0014: Test strip ID not recognized
Problem
The instrument was not able to read the test strip ID (e.g.
due to dirt or scratches).
Solution
Eject the current test strip and insert a new test strip. If
the problem persists, contact your Roche representative.
Related L1 message
D-AH
u About level 1 messages and level 2 errors (209)
CA-0015: Error during Glucose app startup
Problem
An error occured during the startup of the Glucose app.
Solution
Restart the instrument and try again.
If the problem persists, contact your Roche
representative.
Related L1 message
G-AA
u About level 1 messages and level 2 errors (209)
CA-0016: Barcode with invalid ID scanned
Problem
The user scanned an ID that does not comply to the
configured patterns for the user ID or patient ID, and is
rated as invalid by the instrument.
Solution
Check if the ID which was rejected by the instrument
complies to the intended ID patterns (length, structure,
allowed values). Adapt the configured ID patterns (via
DMS or via "configuration by barcode") if the scanned
barcode shall be accepted by the instrument.
Related L1 message
B-AA
u About level 1 messages and level 2 errors (209)
9 Error messages