Users Manual Part 2

212 About level 1 messages and level 2 errors
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
• User assistance
• Instrument audit trail
• DMS
You use the level 2 error code to locate the error
message details in the User Assistance.
When viewed in the User Assistance a level 2 error
provides the following information:
• Error code (e.g., CA-0010)
• Title
• Problem
• Solution
• Trace to the level 1 error message (e.g., G-AA)
Using the instrument audit trail or the DMS, only the
error code of the level 2 error is provided.
Audit trail details
RFID timeout
Date and time
Description
22-Mar-2020, 15:27
Reading period has timed out. Ensure
sufficient proximity.
T-AB
CA-0031
To view an underlying level 2 error of a level 1 message,
in the Audit trail screen, tap the level 1 message. The
Audit trail details screen is displayed, containing the
level 2 error code.
u Level 2 errors (229)
9 Error messages