Users Manual Part 2

357Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
US-0026: Software update error
Problem
The uninstall of an essential instrument app was
prevented.
Solution
Check the available software update packages and
ensure that a compatible instrument software update
package is available.Turn off and restart the instrument.
Ensure that the instrument is connected to the network
using the Network status test option and that the
connection is stable.
Restart the software update via cobas
®
infinity edge.
Related L1 message
I-AF
u About level 1 messages and level 2 errors (209)
US-0027: Software update error
Problem
The instrument received a software update container
with a 3rd-party app although it was expecting an
instrument software update container.
You are not allowed to execute anything other than
instrument update containers.
Solution
Check the available software update packages and
ensure that a compatible instrument software update
package is available.Turn off and restart the instrument.
Ensure that the instrument is connected to the network
using the Network status test option and that the
connection is stable.
Restart the software update via cobas
®
infinity edge.
Related L1 message
I-AF
u About level 1 messages and level 2 errors (209)
9 Error messages