Users Manual Part 2

355Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
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u About level 1 messages and level 2 errors (209)
US-0020: Component compatibility check failed
Problem
The software update package was rejected by the
instrument because the compatibility check failed.
Solution
Check the available software update packages and
ensure that a compatible software update package is
available.
Related L1 message
I-AC
u About level 1 messages and level 2 errors (209)
US-0021: App uninstall failed
Problem
The instrument was not able to uninstall an app.
Solution
Contact your Roche representative.
Related L1 message
I-AC
u About level 1 messages and level 2 errors (209)
US-0022: Software update already in process
Problem
The software update package was rejected by the
instrument because another software update is already
in process.
Solution
Wait until the current software update is finished and try
again.
Related L1 message
I-AF
u About level 1 messages and level 2 errors (209)
9 Error messages