Users Manual Part 2

353Error messages
Roche Diagnostics
cobas
®
pulse · Software version 01.03 · User Assistance · Publication version 1.0
u About level 1 messages and level 2 errors (209)
US-0013: Software update failed
Problem
An error occurred during a planned restart of the
instrument during a software update. The software
update failed.
Solution
Restart the instrument.
Ensure that the instrument is connected to the network
using the Network status test option, and that the
connection is stable.
Restart the software update via cobas
®
infinity edge.
Related L1 message
I-AC
u About level 1 messages and level 2 errors (209)
US-0014: App update failed
Problem
An app update failed.
Solution
Restart the instrument.
Ensure that the instrument is connected to the network
using the Network status test option, and that the
connection is stable.
Restart the software update via cobas
®
infinity edge.
If the problem persists, contact your Roche
representative.
Related L1 message
I-AC
u About level 1 messages and level 2 errors (209)
US-0016: Measuring unit software update error
Problem
A measuring unit software update error occurred.
9 Error messages