Robustel GoRugged M1000 USB Industrial Cellular USB Modem for 2G / 3G / 4G Networks User Guide Document Name: Date: Status: DocID: User Guide 2014-01-17 /Confidential /RT_UG_M1000 USB_v.2.0.0 www.robustel.
Robustel GoRugged M1000 USB User Guide About This Document This document describes the hardware of the Robustel M1000 USB Industrial Grade USB Modem. Copyright© Guangzhou Robustel Technologies Co., Limited All Rights Reserved. Trademarks and Permissions Robustel are trademark of Guangzhou Robustel Technologies Co. Limited. All other trademarks and trade names mentioned in this document are the property of their respective holders.
Robustel GoRugged M1000 USB User Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Robustel GoRugged M1000 USB User Guide Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions. Do not pull the antenna or power supply cable. Attach/detach by holding the connector. Connect the modem only according to the instruction manual. Failure to do it will void the warranty. In case of problem, please contact authorized distributor. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide Regulatory and Type Approval Information Table 1: Directives 2002/95/EC Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) 2002/96/EC Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE) Directive of the European Parliament and of the Council of 8 December 2003/108/EC 2003 amendin
Robustel GoRugged M1000 USB User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Firmware Version Details 2012-4-4 First Release Add application examples, such as using SMS and Cellular connection; 2014-01-17 Add troubleshooting. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide Contents Chapter 1. Product Concept......................................................................................................................................... 7 1.1 Overview ........................................................................................................................................................ 7 1.2 Packing List ................................................................................................................
Robustel GoRugged M1000 USB User Guide Chapter 1. Product Concept 1.1 Overview Robustel GoRugged M1000 USB is a rugged cellular modem with USB interface offering state-of-the-art 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine (M2M) applications. Control via AT commands. USB 2.0 high speed interface allows it to manage and optimize the performances of 3G and 4G high-speed networks. LTE downlink/uplink up to 100/50 Mbps. GPS receiver optional for specified model.
Robustel GoRugged M1000 USB User Guide SMA antenna (Stubby antenna or Magnet antenna optional) x1 Stubby antenna Magnet antenna 2-pin pluggable terminal block for power connector x1 USB cable (Type A Male to Type A Male) x1 CD with user guide and configuration utility x1 Note: Please notify your sales representative if any of the above items are missing or damaged.
Robustel GoRugged M1000 USB User Guide 35mm Din-Rail mounting kit x2 AC/DC Power Supply Adapter (12VDC, 1A) x1 1.3 Specifications Cellular Interface Standards: LTE (DL/UL up to 100/50 Mbps), HSPA+/HSUPA/HSDPA/UMTS, EDGE/GPRS, EVDO 450 Frequency: Please refer to “Selection and Ordering Data” SIM: 1 x (3V & 1.8V) Antenna Interface: SMA Female USB Interface Number of Ports: 1 x Type A Female Speed: USB 2.
Robustel GoRugged M1000 USB User Guide Input Voltage: 9 to 36 VDC Physical Characteristics Housing & Weight: Metal, 300g Dimension(L x W x H): 111 x 72 x 28 mm Installation: 35mm Din-Rail or wall mounting or desktop Selection and Ordering Data Model No. Air Interface Frequency Operating Environment LTE 800/900/1800/2100/2600 MHz (DL/UL up to M1000-U4L LTE/HSPA+/UMTS/EDGE/GPRS 100/50 Mbps) -25 to 60°C/5 to 95% RH UMTS 900/2100 MHz, GSM 900/1800/1900 MHz UMTS 850/900/1900/2100 MHz (DL/UL 14.
Robustel GoRugged M1000 USB User Guide Chapter 2. Installation 2.1 Overview 2.2 LED Indicators NET LED Off 600 ms on / 600ms off 75 ms on / 3 s off Function ME is in one of the following modes: - POWER DOWN mode - ALARM mode - CHARGE ONLY mode - NON-CYCLIC SLEEP mode - CYCLIC SLEEP mode with no temporary wake-up event in progress Limited Network Service: No SIM card inserted or no PIN entered, or network search in progress, or ongoing user authentication, or network login in progress.
Robustel GoRugged M1000 USB User Guide 75 ms on / 75 ms off / 75 ms on / 3 s off 500 ms on / 25 ms off On One or more GPRS PDP contexts activated. Packet switched data transfer is in progress. Depending on type of call: Voice call: Connected to remote party. Data call: Connected to remote party or exchange of parameters while setting up or disconnecting a call. 2.3 USB Interface USB 2.0 Connector PIN Description) 1 VCC 2 Data (D-) 3 Data (D+) 4 GND 2.
Robustel GoRugged M1000 USB User Guide 2. 3. 4. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism. Make sure to disconnect the power source from your modem before inserting and removing your SIM card. 2.5 Connect the External Antenna (SMA Type) Connect this to an external antenna with SMA male connector.
Robustel GoRugged M1000 USB User Guide 2.7 Mount the Modem Use 2 pcs of M3 screw to mount the modem on the wall. Wall Mounting Screw Hole 2.8 Ground the Modem Grounding Screw Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices. Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel. 2.
Robustel GoRugged M1000 USB User Guide Chapter 3. Operate the Modem 3.1 AT command Set We can operate and configure M1000 USB via AT commands through USB interface. This chapter will introduce how to install USB driver and AT command examples while configuring M1000 USB. 3.1.1 Install USB driver 1. In the Control Panel, when you connect USB cable to PC, it will pop up tab Other devices and show M1000 USB’s module version. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 2. Right-click to enter Properties and then click Update Driver. 3. Click Browse my computer for driver software. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 4. Click Browse to locate to position of the USB driver (you can find out relevant USB driver in the CD), then click Next. 5. After succeeding to install the USB driver, it will pop up the following window. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 6. A simulated virtual COM port which binds to the USB interface of M1000 USB will open after USB driver has been installed. Please check “Device Manager” -> “Modems”. 7. Select the USB modem and right-click to enter “Properties”. In tab “Modem”, you will find that there is simulated COM port which serial software such as secureCRT needs to connect to. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 3.1.2 Start SecureCRT We can enter AT commands to configure M1000 USB from serial software such as secureCRT, you can download this software via link: https://app.box.com/s/arkn6xk1asgs1myvuuie. 1. Double click SecureCRT Potable.exe . 2. File->Connect->New Session 3. Select Protocol as “Serial”. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 4. Select the simulated COM port and match the parameters as below, click the “Next” button to finish this session. Note: You need to disable “RTS/CTS. 3.1.3 AT Command Examples M1000 USB supports the guidelines known as the “AT Command Set.” AT Command Set is the industry standard line-oriented command language used to communicate with the modem. Followings are examples of some AT commands. Please refer to the AT command guide for a full description.
Robustel GoRugged M1000 USB User Guide +CPIN: SIM PIN +CPIN: SIM PUK Saves parameters in non-volatile memory AT&W OK PIN1 is required PUK1 is required The configuration settings are stored. 3.2 CSD Connection 3.2.1 Overview A Circuit-Switched Data Connection makes the wireless modem work in a manner similar to a regular analog modem. CSD (Circuit Switched Data) is the original form of data transmission developed for cellular systems. By using a single radio time slot, CSD is able to deliver 9.6 to 14.
Robustel GoRugged M1000 USB User Guide 5. Type ATH and press Enter to disconnect. Note: +++ is the escape sequence, and ATH is the hang-up command. For international calls, the local international prefix does not need to be set, but does need to be replaced by the + character. E.g., you would type ATD+86123456, in which +86 is the country code. 3.2.3 Answering a CSD Connection 1. When secureCRT displays the RING response, type ATA, and press Enter. 2.
Robustel GoRugged M1000 USB User Guide 3. Type AT&W and press Enter. 4. To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. 5. Type ATH and press Enter to disconnect. 3.3 Using Short Message Service Cellular technology offers the benefit of using SMS (short message service) as an easy way to communicate over the mobile network. The following topics are covered in this chapter: 1. Sending a Short Message 2.
Robustel GoRugged M1000 USB User Guide Note: AT+CMGF=1 sets the SMS to Text mode. 3.3.2 Reading a Short Message 1. Type AT+CMGF=1 and then press Enter. 2. Type AT+CNMI=2,1 and then press Enter. 3. When a short message is received, the modem will show the storage number of the message after “+CMIT: “SM”, x” (where the x is the storage number). 4. Type AT+CMGR=x to read the message. 5. In the example shown below, the x=5 means that the message is stored in the 5th storage location. RT_UG_M1000 USB_v.2.0.
Robustel GoRugged M1000 USB User Guide 3.3.3 Deleting a Short Message Type AT+CMGD=x,n and then press Enter. This is where x represents one of the following options: “REC UNREAD” Shows received unread messages. “REC READ” Shows received read messages. “STO UNSENT” Shows stored unsent messages. “STO SENT” Shows stored sent messages. “ALL” Shows messages. This is where n represents one of the following options: 0 Delete message at location 1 Delete all READ messages.
Robustel GoRugged M1000 USB User Guide 3.4.2 Internet Access for PC The modem can use Windows DUN (Dial-up Networking) to provide the Internet access through the cellular network. Instructions are described in the following chapters. Note: The specific steps may vary depending on your version of Windows and your Windows settings. Following steps are basing on Windows 7. Change baudrate of modem 1. You can set baudrate of the simulated COM port to highest speed following the diagram below.
Robustel GoRugged M1000 USB User Guide 2. Right-click to enter Properties. You can select the maxumum port speed as 230400 in tab Modem. Modem Diagnostics Follow these steps to verify that the modem is installed properly and has been activated. 1. Click the Diagnostics tab, and then click Query Modem. After that it will popup “Please Wait” window. This process will almost take you 4 seconds. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 2. If the query is successful, both commands sent to the modem and responses from the modem will be displayed. Click OK to close the window. Adding Windows DUN Follow these steps to add Windows Dial-up Networking. 1. In the Control Panel, open Network and Sharing Center, and then click Set up a new connection or network. 2. When the Set Up a Connection or Network window opens, select the Connect to the Internet option, and then RT_UG_M1000 USB_v.2.0.
Robustel GoRugged M1000 USB User Guide click Next. 3. Select the No, create a new connection option, and then click Next. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 4. Select the Dial-up option. 5. Select the correct USB Modem which is shown as the same as Device Manager -> Modems -> XXX USB modem. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 6. Type *99***1# in the Phone number text input box, and type the User name and Password in the appropriate text boxes, and then click Connect. Note: User Name and Password is used for cellular dial-up connection, you can check with local ISP whether you need to enter and what you need to enter. 7. After dial up successfully, it will show window below. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide 8. Also you can try to ping to www.google.com to check whether GPRS connection has been established. RT_UG_M1000 USB_v.2.0.0 Confidential 17.01.
Robustel GoRugged M1000 USB User Guide Chapter 4. Appendix 4.1 GSM Alphabet Standard SMS can contain 160 characters. However, the characters typed must be part of the so-called 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters. For example, u umlaut (ü) and e with grave (è), are in this set. Please study the table below to have a complete overview.
Robustel GoRugged M1000 USB User Guide 0×17 0×18 0×19 0×1A 0×1B 0×1B0A 0×1B14 0×1B28 0×1B29 0×1B2F 0×1B3C 0x1B3D 0x1B3E 0×1B40 0×1B65 0×1C 0×1D 0×1E 0×1F 0×20 0×21 0×22 0×23 0×24 0×25 0×26 0×27 0×28 0×29 0×2A 0×2B 0×2C 0×2D 0×2E 0×2F 0×30 0×31 0×32 0×33 0×34 0×35 0×36 23 24 25 26 27 27 10 27 20 27 40 27 41 27 47 27 60 27 61 27 62 27 64 27 101 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 GREEK CAPITAL LETTER PSI GREEK CAPITAL LETTER SIGMA GREEK CAPITAL LETTER THETA GREE
Robustel GoRugged M1000 USB User Guide 0×37 0×38 0×39 0×3A 0×3B 0×3C 0×3D 0×3E 0×3F 0×40 0×41 0×42 0×43 0×44 0×45 0×46 0×47 0×48 0×49 0×4A 0×4B 0×4C 0×4D 0×4E 0×4F 0×50 0×51 0×52 0×53 0×54 0×55 0×56 0×57 0×58 0×59 0×5A 0×5B 0×5C 0×5D 0×5E 0×5F 0×60 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 DIGIT SEVEN DIGIT EIGHT DIGIT NINE COLON SEMICOLON LESS-THAN SIGN EQUALS SIGN GREATER-THAN SIGN QUESTION MARK INVERTED EXCLAMATION MAR
Robustel GoRugged M1000 USB User Guide 0×61 0×62 0×63 0×64 0×65 0×66 0×67 0×68 0×69 0×6A 0×6B 0×6C 0×6D 0×6E 0×6F 0×70 0×71 0×72 0×73 0×74 0×75 0×76 0×77 0×78 0×79 0×7A 0×7B 0×7C 0×7D 0×7E 0×7F 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 LATIN SMALL LETTER A LATIN SMALL LETTER B LATIN SMALL LETTER C LATIN SMALL LETTER D LATIN SMALL LETTER E LATIN SMALL LETTER F LATIN SMALL LETTER G LATIN SMALL LETTER H LATIN SMALL LETTER I LATIN
Robustel GoRugged M1000 USB User Guide 4.2.1 The modem’s LED does not light: Check if modem has connected to a proper power supply. Check if the power connector is properly inserted. 4.2.2 The modem keep rebooting all the time: Please make sure you have inserted the SIM card. 4.2.3 Receiving “No Carrier” Message If the modem returns a “No Carrier” message upon an attempted call (voice or data), then refer to the table below for possible causes and solutions.
Robustel GoRugged M1000 USB User Guide 4.
Robustel GoRugged M1000 USB User Guide PPP PIN PSU PUK R&TTE RF RTC RTS Rx SIM SMA SMS TCP/IP TE Tx UART USSD VSWR Point-to-point Protocol Personal Identity Number Power Supply Unit Personal Unblocking Key Radio and Telecommunication Terminal Equipment Radio Frequency Real Time Clock Request to Send Receive Direction Subscriber Identification Module Subminiature Version A RF Connector Short Message Service Transmission Control Protocol / Internet Protocol Terminal Equipment, also referred to as DTE Transm
