User Manual

WiNRADiO G3XX VHF/UHF Receiver

Appendix A – Troubleshooting

Problem: The WiNRADiO application installed OK, but there is no sound

coming from the speaker.

Solution: Check if you see any noise appearing in the spectrum scope

in the demodulator panel (under the AM, AMS, etc., mode

selection buttons). When you tune to a station, you should be

able to see a peak on the real-time spectrum scope. If you

can’t see any peak, please make sure your antenna is

properly connected. If you can see a peak but there is no

sound coming from the speaker, please check the following:

• The Mute button in the demodulator panel is disengaged and the volume

is set to a medium level (say 15).

• SAGC is set to medium.

• The squelch is set below the current signal level, or disabled using the

Defeat (squelch defeat) button.

• The Attenuator is off, Preamp is on, and AGC is set to medium.

• With G3XXi receiver, the receiver audio output is connected either to an

amplified speaker (a standard PC multimedia speaker with stereo input

cable), or to the sound card Line input using the supplied cable. (If your

PC sound card does not have a Line input, you can use alternative inputs

such as Aux or Microphone.)

• If the receiver is connected directly to amplified speakers, make sure they

are turned on, and the volume is set to approximately one half. If you are

using the sound card for the audio output, check that the input to which the

receiver is connected to is not muted in the sound card control panel and

the volume is also set to approximately one half: