Manual
Robotiq 3-Finger Adaptive Robot Gripper Instruction Manual
Robotiq inc. © 2008 - 2014 121
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Possible troubleshooting issues:
Grippers shut down or does not power up.
Gripper does not move under User Interface.
Cannot establish connection (Ethernet family).
Cannot establish connection (CAN bus family).
Finger movement is erratic.
Gripping force changed.
Q: Grippers shut down when working or does not power up when connected.
A: Check the in . Your power supply must meet the minimum requirementspower supply specification section 3.3
( 36 W at 24 V) and the maximum operational voltage must not exceed 26 V.
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Q: Gripper is not responding to commands (move) in the User Interface.
A: Make sure your Gripper is activated and that the button is selected before sending move request, whenActivate
sending position request make sure the button is selected. For details please consultGo To Requested Position
the .User Interface section
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Q: Cannot establish connection under EtherNet / IP or Modbus TCP/IP.
A: Default settings for EtherNet / IP and Modbus TCP/IP use fixed addresses, you must :
Check Gripper address using the Robotiq User Interface via USB. Communication protocol panel will show
current address, default IP address for Robotiq Grippers are IP 192.168.1.11 with Gateway 255.255.255.0.
Use the same protocol options (fixed IP, auto-neg, full duplex, etc.) as shown in the Communication protocol
panel. Set your Ethernet network card to use fixed addresses other than the Gripper address.
Set your master Ethernet network card to use fixed addresses other than the Gripper address (for example
use 192.168.1.10 if Gripper address is 192.168.1.11).
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Q: Cannot establish connection under DeviceNet or CANopen.
A: Both protocols will use the CAN bus, but make sure that DeviceNet is supplied with the adequate 24v supply as
specified in . Both protocols will use default address node 11. CANopen defaultDeviceNet communication protocol
baud rate is set to 1 Mbaud while DeviceNet is set to 250 kBaud.
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