Warranty

and other consumable items, such as filters or brushes; (l) you are in breach of the terms of this limited warranty
or your contract with us.
Roborock is not responsible for damage arising from failure to follow instructions relating to the use of the
Product(s). You are responsible for (a) proper use of our Product; (b) routine preventative maintenance and (c)
following proper product handling recommendations provided in our instructions manual, quick start guide and on
our website.
CUSTOMER SERVICE - Please contact Customer Service: support@roborock.com to determine your problem and the
next steps. Roborock Technology Co. Ltd and its suppliers' entire liability and your exclusive remedy shall be, at our
option, either (i) repair the Product; (ii) replace the Product with a new or refurbished Product (replacement Product
being of an identical model or a functional equivalent); or (iii) provide to you a refund of the price you paid for the
Product (excluding taxes and shipping costs). Any Products that are repaired or replaced under this Limited Warranty
will have warranty coverage under this Limited Warranty for the longer of: (a) 90 days from the date of repair or
replacement; or (b) the remaining original Warranty Period. Replacement parts used in the repair of the Products
may be new, equivalent to new, or refurbished.
NO OTHER WARRANTIES Roborock Technology Co. Ltd does not warrant the functions contained in the ROBOROCK
product will meet your requirements. The entire risk as to the quality and performance of the ROBOROCK product
is with you. To the maximum extent permitted by applicable law, Roborock Technology Co. Ltd and its suppliers
disclaim all other warranties, either express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose, with regard to the ROBOROCK product and the accompanying
written materials. This Limited Warranty gives you specific legal rights. You may have others which vary between
states/jurisdictions.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES - To the maximum extent permitted by applicable law, in no event
shall Roborock Technology Co. Ltd or its suppliers be liable for any damages whatsoever (including without
limitation, damages for loss of business profits, business interruption, loss of business information, or any other
pecuniary loss) arising out of the use or inability to use the ROBOROCK product, even if Roborock Technology Co.
Ltd has been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion
or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.