Use and Care Manual

Common Issues

Problem Solution

Red LED indicator

on the Auto-Empty

Dock.

• The dustbin cover is not in place. Check and

correct installation.

• The fan is not operating properly. Potentially due

to overheating protection resulting from frequent

starting and stopping. Unplug the power cable

and try again after 30 minutes.

• Voltage error. Check that local voltage meets the

requirements listed on the dock.

Reduced emptying

performance or

unusual noise

when emptying.

• The main brush or main brush cover is not

properly installed. Check and correct installation.

• The washable filter, air duct, suction inlet, air inlet,

or dustbin is blocked. Clean to remove blockages.

Auto-emptying

does not start

when the robot

returns to the

dock.

• Auto-emptying is disabled. Check in-app settings.

• Dustbin cover is not in place. Check and install.

• Auto-emptying will not be triggered if the robot

is moved to the dock manually. Start emptying

manually.

• Auto-emptying will not be triggered if the robot

returns to the dock without cleaning.

• The robot will not auto-empty after returning to

the dock in Do Not Disturb (DND) mode. Adjust

cleaning or DND duration, or start emptying

manually.

• The battery level is lower than 10%. Charge the

robot until the battery reaches 10%.