Use and Care Manual

Common Issues

Problem Solution

Red LED indicator on

the Auto-Empty Dock

Reduced emptying performance

or unusual noise when emptying

• The dustbin cover is not in place. Check and correct installation.

• The fan is not operating properly. Potentially due to overheating protection resulting from

frequent starting and stopping. Unplug the power cable and try again after 30 minutes.

• Voltage error. Check that local voltage meets the requirements listed on the dock.

• The main brushes or main brush cover is not properly installed. Check and correct installation.

• The filter, air duct, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.

Auto-emptying does not start when

the robot returns to the dock

• Auto-emptying is disabled. Check in-app settings.

• Dustbin cover is not in place. Check and install.

• Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying

manually.

• Auto-emptying will not be triggered if the robot returns to the dock without cleaning.

• The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode.

Adjust cleaning or DND duration, or start emptying manually.

• The battery level is lower than 10%. Charge the robot until the battery reaches 10%.