石头科技产品包装图纸 图纸 提供 单位 北京石头世纪科技股份有限公司 材质:金东太空梭 105g 哑粉,骑钉 成品尺寸:182*130mm 页数:36P 参考色:PANTONE Cool Gray 11 C PANTONE 185 C 尺寸偏差:±0.5mm 印刷偏位:±1mm 材 质 工 艺 要 求 130mm 备 注 项目名称 料号 版本号 设计时间 设计师 182mm Sapphire_lite_D 说明书 FCC 版 E5 4.03.0284 V2.0 2021.03.05 刘超 设计师 比例 历 史 版 本 版本号:V2.0 2021.03.
Roborock E5 Robotic Vacuum Cleaner User Manual Read this user manual carefully before using this product and store it properly for future reference.
Contents 1 Safety Information 6 FCC IC Statement 8 MPE Requirements 9 Battery and Charging 10 Holiday Energy Saving Function 11 Product Overview 17 Installation 22 Instructions for Use 26 Routine Maintenance 31 Basic Parameters 32 Troubleshooting 35 FAQs
Safety Information IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. WARNING To reduce the risk of fire, electric shock, or injury: • Do not use outdoors or on wet surfaces. • Do not allow to be used as a toy.
Safety Information A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. • Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
Safety Information SAVE THESE INSTRUCTIONS Household use only. IMPORTANTES MESURES DE S CURIT L’utilisation d’un appareil électrique demande certaines précautions: LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CETAPPAREIL), Le non-respect des mises en garde et des instructions peut causer des chocs électriques, des incendies et/ou des blessures graves. AVERTISSEMENT Pour réduire les risques d’incendie, de choc électrique ou de blessure: • Ne pas exposer à la pluie, Ranger à l’intérieur.
Safety Information • Ne pas aspirer des liquids inflammables ou combustibles, comme de l’essence, et ne pas faire fonctionner dans des endroits où peuvent se trouver de tells liquides. • Ne pas aspirer de matières en combustion ou qui dégagent de la fumée, comme des cigarettes, des allumettesou des cendres chaudes. • Ne pas utiliser l’appareil si le sac à poussière ou le filter n’est pas en place. • Emêcher une mise en marche accidentelle.
Safety Information • Confier les réparations à une personne qualifiée qui utilisera uniquement des pièces de remplacement identiques. Cette façon de faire garantira la sécurité du produit. • Ne pas modifier ni tenter de réparer l’appareil ou la batterie sauf comme il est indiqué dans les instructions d’utilisation et d’entretien. • Éloigner les cordons d’autres appareils de la zone à nettoyer. • Ne pas utiliser l’aspirateur dans une pièce où un nourrisson ou un enfant dort.
FCC IC Statement Compliance Information Product Name Robotic Vacuum Cleaner with Dock Charger Product Model Robotic Vacuum Cleaner Model: roborock E5 Dock Charger Model: CDZ14RR or CDZ15RR Compliance Statement This device complies with part 15 of the FCC Rules. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s).
FCC IC Statement L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
MPE Requirements To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. L’antenne installée doit être située de facon à ce que la population ne puissey être exposée à une distance de moin de 20 cm.
Battery and Charging • Keep the dock charger away from heat (such as heating plates). • Do not wipe or clean the charging contacts with a piece of wet cloth or wet hands. • Make sure the cleaner is powered off in shipment and original packaging is advised. • If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched off, charge it at least every three months to avoid the battery being over discharged.
Holiday Energy Saving Function When the robot is docked, press and hold “Dock” for 10 seconds or until you hear an alert sound. This will activate Holiday mode. In this mode the robot will switch to Low Power mode to minimize power consumption. This includes a dimming of the LED indicator, and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more. To deactivate Holiday mode, press and hold “Dock” for 10 seconds until the LED indicator brightens.
Product Overview Robot Clean/Power • Press to start cleaning • Press and hold to power on or off Power Indicator • White: Battery level ≥ 20% • Red: Battery level < 20% • Breathing: Charging or starting up • Flashing red: Error Dock/Spot Cleaning • Press to return to the dock • Press and hold to spot clean Note: Press any button to pause cleaning, returning to dock,or spot cleaning. Reset WiFi buttons until you hear Press and hold the and the “Resetting WiFi” voice alert.
Product Overview Parts List SPOT CLEAN DOCK POWER LEVEL Charging Dock Power Cable Moisture-Proof Mat(Optional) Adjustable Water Tank(Optional) 12 Remote Controller Mop Cloth(Optional)
Product Overview Robot Dustbin Latch WiFi Indicator Light • Off: WiFi disabled • Slow flashing: Waiting for connection • Fast flashing: Connecting • Steady: WiFi connected Filter Air Vent Speaker 13
Product Overview Robot and Sensors Obstacle Sensor Cliff Sensors Dock Locator Omni-Directional Wheel Charging Contacts Motion Tracking Sensor Bumper Side Brush Main Wheel Main Brush Main Brush Cover Latch 14
Product Overview Charging Dock Power Indicator Dock Location Beacon Power Cable Connection Charging Contacts 15
Product Overview Overview of Remote Controller The remote controller allows you to remotely control the robot vacuum to move around in the room or change the cleaning mode within 4 meters. 1.5V Battery Compartment AAA AAA Start/Pause SPOT CLEAN 1.5V Arrow Buttons for Remote Control DOCK POWER LEVEL Dock Power Level Note: Spot Clean Install two AAA/LR03 batteries before using the remote controller for the first time.
Installation Important 1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous objects to prevent personal injury or property damage due to things becoming tangled in, struck by, or knocked over by the robot. 2. If using this robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.
Installation Using the Robot 1 Note: • Ensure that a distance of at least 0.5m (1.6ft) on both sides and 1.5m (4.9ft) in front is retained around the Charging Dock. • The Power Cable, when vertical to the floor, may get caught by the robot, disconnecting the Charging Dock. • The Power Indicator is on when the Charging Dock is connected to mains power, and off when the robot is charging. • For a better app user experience, place the Charging Dock in an area with a strong WiFi signal.
Installation 2 Secure the moisture-proof mat 3 After securing the charging dock, wipe the area where the moisture-proof mat will be placed with a dry cloth as shown. Stick the double-sided tape first to the moisture-proof mat then in position on the floor. Power on and charge Press and hold the button to power on. When the Power Indicator is on, place the robot on the Charging Dock to charge. This robot is equipped with a high-performance lithium-ion rechargeable battery pack.
Installation 4 Connect to the mobile app (recommended) This robot uses the Mi Home app. 1. Download app Search for "Mi Home" in the App Store or Google Play or scan the QR code below, then download and install the app. WiFi indicator light • Off: WiFi disabled • Slow flashing: Waiting for connection • Fast flashing: Connecting • Steady: WiFi connected Note: If you cannot connect your phone to the robot, reset the WiFi, and add your robot as a new device. 3.
Installation 5 Mopping 3. Install the mop cloth Dampen the mop cloth and squeeze it until it stops dripping. Insert it into the mounting slot in the water tank. Note: • It is recommended that all floors are vacuumed at least three times before the first mopping session to reduce excessive dirt buildup on the mop. • Use barrier tape to prevent mopping carpeted areas, or remove carpets prior to mopping. • To prevent corrosion or damage, do not use cleaning fluid or disinfectant in the water tank.
Installation 6 7 Instructions for Use Start cleaning On/Off When the battery is fully charged, the Power Indicator will remain lit. Press the button or use the app to start a cleanup. Press and hold the button to power on the robot. The Power Indicator will turn on, and the robot will enter standby mode. If the robot is idle, press and hold the button to power it off and end the current cleaning cycle. Remove the mopping module Note: The robot cannot be turned off when it is charging.
Instructions for Use Charging Refilling the water tank or cleaning the mop cloth Auto mode: After cleaning, the robot will automatically return to the Charging Dock. button to send the robot back to Manual: If Paused, press the the Charging Dock. The Power Indicator of the robot breathes when the robot is charging. To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module.
Instructions for Use Spot Cleaning Reset WiFi In Standby or Pause mode, press and hold the button to start Spot Cleaning. The robot will clean a 1.2m (3.9ft) in diameter circle spiraling out from its starting point. After cleaning, the robot will return to the start point. If a mobile phone cannot connect to the robot due to router configuration changes, forgotten password, or any other reason, reset the WiFi.
Instructions for Use System Reset If the robot does not respond when you press a button or the robot cannot be shut down, reset the system by pressing and holding the button. The robot will restart automatically after resetting. Firmware Update Update the robot using the Mi Home app. Place the robot on the Charging Dock and ensure that the battery level is higher than 20% before updating. The Power Indicator will flash white quickly during a firmware update.
Routine Maintenance Dustbin and Filter Main Brush * Clean weekly 1. Open the top cover of the robot, press the Dustbin Latch, then lift and remove the Dustbin. * Clean weekly 1. Flip the robot over and press the Main Brush Cover Latch to remove the Main Brush Cover. 2. Remove the Main Brush and clean its bearings. 3. Remove any entangled hair. 4. Reinstall the Main Brush and replace the Main Brush Cover. Main Brush Cover Main Brush Cover Latch Main Brush Main Brush Bearing 2.
Routine Maintenance Clean the Washable Filter 3. If necessary, rinse the Filter and tap the Filter frame repeatedly to remove as much dirt as possible. * Clean every two weeks 1. Fill the Dustbin with clean water. Gently shake it, then pour out the dirty water. 4. Leave the Filter to dry before reinstalling it. Note: Dry the Filter thoroughly before use. (At least 24 hours) Battery The robot is equipped with a high-performance lithium-ion rechargeable battery pack.
Routine Maintenance Main Wheels Mop Cloth Use a soft dry cloth to wipe and clean the main wheels. 1. Remove the mop cloth from the mopping module. Side Brush 2. Clean and dry the mop cloth. * Clean monthly 1. Turn the robot over and remove the screw holding the Side Brush. 2. Remove and clean the Side Brush. 3. Reinstall the Side Brush and tighten the screw. * Clean after use Note: • Always remove the mop cloth after cleaning to avoid filter blockage.
Routine Maintenance Omni-Directional Wheel Robot Sensors * Clean as required 1. Turn the robot over. 2. Use a small screwdriver to pry out the axle and remove the wheel. 3. Rinse the axle and the wheel with water to remove hair and dirt. 4. Dry and press the wheel back in place. * Clean as required Use a soft dry cloth to wipe and clean all sensors, including: 1. Four Cliff Sensors on the bottom of the robot. 2. Obstacle Sensor at the front of the robot. 3.
Routine Maintenance Charging Contact Areas Use a soft dry cloth to wipe the charging contacts on the charging dock and the robot.
Basic Parameters Robot Charging Dock Name Parameters Name Parameters Model roborock E5 Model CDZ14RR or CDZ15RR Dimensions 350×350×90.5mm Dimensions 151×130×98mm Battery 14.4V/5200mAh lithium battery Rated Power 28W Weight Approx. 3.0kg Rated Input 100-240 VAC Wireless Connection WiFi Smart Connect Rated Output 20VDC 1.2A Rated Input 20VDC 1.2A Rated Frequency 50-60Hz Charging Time < 6h Charging Battery 14.
Troubleshooting If an error occurs during the cleanup, the Power Indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options. Error Solution Error 2: Clean and lightly tap the Bumper. The Bumper is stuck. Lightly and repeatedly tap the Bumper to remove any foreign matter. If no foreign matter is found, move the machine to a new location and restart. Error 3: Move the robot closer to its starting location and restart. The wheels are suspended.
Troubleshooting Error Solution Error 10: Make sure that the Filter is dry or clean the Filter. The Filter is not completely dry. Dry the Filter for at least 24 hours. The Filter may also be blocked and require cleaning. If the problem persists, replace the Filter. Error 12: The battery is too low. Recharge before use. Low battery. Recharge before use. Error 13: Charging error. Clean the charging contacts. Use a dry cloth to clean the Charging Contacts on the robot and on the Charging Dock.
Troubleshooting Note: A system reset may resolve some problems. If the problem persists after using the recommendations in the table above, please email our after-sales service team: US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.
FAQs Problem Solution Unable to power on The battery level is low. Put the robot on the Charging Dock to charge it before use. The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F). Unable to charge If the Charging Dock is not receiving power, check that both ends of the Power Cable are properly connected. If contact is poor, clean the contact areas of the Charging Dock and the robot. Power is restored when the Power Indicator light turns on.
FAQs Problem Solution Unable to connect to WiFi WiFi is disabled. Reset the WiFi and try again. The WiFi signal is poor. Make sure that the robot is in an area with good WiFi signal reception. Abnormal WiFi connection. Reset the WiFi then download the latest mobile app and retry. Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer service for troubleshooting. Scheduled cleaning is not working The battery level is too low.
FAQs Problem Solution The robot has started missing certain spots The Obstacle Sensor may be dirty. Clean it with a soft dry cloth. No or little water during mopping Please check whether there is water in the water tank, rinse the mopping cloth, replace the filter or follow the instructions in the user manual to correctly install the mopping cloth. Too much water during mopping Please make sure that the water tank cover and the filter are properly installed in place.
Robotic Vacuum Cleaner Manufacturer: Beijing Roborock Technology Co., Ltd. Product Model: roborock E5 Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA For more product information, visit our website: www.roborock.com For after-sales support, email our after-sales service team: US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.