Product Manual

Chapter 8-5
Troubleshooting
Other Problems8.3
Problem Encountered Probable Cause/Event Corrective/User Action
Base Station
Robomow does not leave the
Base Station for operation at the
time set in the Weekly Program
In general, the mower does not depart at the scheduled time, the cause is recorded under ‘- Weekly
Program Display’ (refer to section 5.2 for more details).
Confirm the time in the mower is set -
correctly (day and hour)
Set the time (See paragraph 5.1)-
Low battery voltage -
Confirm there are minimum 16 hours of charging in -
the Base Station before the next scheduled depart
‘Auto depart’ is set to ‘off’ (‘Manual depart’ -
is displayed when the mower is in the
Base Station)
Change the setting of the ‘Auto depart’ to ‘on’ (See -
paragraph 7.3)
Robomow does not detect the
Base Station contacts and/or
‘Front wheel problem’ is dis-
played when the mower is in the
Base Station
Power supply/charger is not plugged into -
the main power supply
Confirm power supply is plugged into the main -
power receptacle.
Robomow reached the Base
Station when its contacts are
above the Base Station contacts
Height difference between the Base -
Station base and the lawn surface at the
entrance to the Base Station
Confirm the ground before the Base Station is -
leveled with the Base Station base – if necessary
fill the area with dirt and level off
Robomow does not detect the
Base Station contacts and/or
‘Front wheel problem’ is dis-
played when the mower is in the
Base Station
No power to receptacle or main power is -
shut off
Check for power to this main receptacle by plugging -
in another appliance.
Turn power on to the main receptacle.-
Disassemble the Base Station Cover by unscrewing -
the screws and check the connection of the power
cable (black) and the wire connector (green).
Confirm the ‘ON’ light is blinking in the Base -
Station.
Base Station and/or Robomow have burnt -
signs and/or corrosion
Periodically clean the Base Station and the -
Robomow contacts using only a damp cloth.
Contact your service provider if the contacts should -
be replaced
Poor or disconnection of the Base Station -
wires (red and green) to the contacts
Confirm good contacts in the tabs (end of the red -
and green wires) to the Base Station contacts.
Robomow is operated in the
zone with the Base Station but
stopped with ‘Recharge battery’
or ‘time completed’ message
The Robomow was operated from the -
lawn (not from the Base Station) when the
main display showed ‘Zone B’
When operating the Robomow from inside the -
lawn, confirm the main display on ‘Dock zone’
Robomow is searching for the
Base Station in zone without
Base Station
The Robomow was operated from the -
lawn in ‘Mowing’ (without ‘Edge’) when the
main display showed ‘Dock zone’
When operating the Robomow from in non-Base -
Station zone, confirm the main display on ‘Zone B’
or start the operation in ‘Edge’ mode.