Users Manual

If the rc_visard is in manual exposure mode, increase the exposure time (see Parameters, Section 6.1.3), or
switch to auto-exposure mode (see Parameters, Section 6.1.3).
The camera image is too noisy
Large gain factors cause high-amplitude image noise. To decrease the image noise,
use an additional light source to increase the scene’s light intensity, or
choose a greater maximal auto-exposure time (see Parameters, Section 6.1.3).
The camera image is out of focus
Check whether the object is too close to the lens and increase the distance between the object and the lens
if it is.
Check whether the lenses are dirty and clean them if they are (see Lens cleaning, Section 9.1).
If none of the above applies, a severe hardware problem might exist. Please contact support (Section 12).
The camera image is blurred
Fast motions in combination with long exposure times can cause blur. To reduce motion blur,
decrease the motion speed of the rc_visard,
decrease the motion speed of objects in the field of view of the rc_visard, or
decrease the exposure time of the cameras (see Parameters, Section 6.1.3).
The camera image is fuzzy
Check whether the lenses are dirty and clean them if so (see Lens cleaning, Section 9.1).
If none of the above applies, a severe hardware problem might exist. Please contact support (Section 12).
The camera image frame rate is too low
Increase the image frame rate as described in Parameters (Section 6.1.3).
The maximal frame rate of the cameras is 25 Hz.
11.5 Depth/Disparity, error, and confidence image issues
All these guidelines also apply to error and confidence images, because they correspond directly to the disparity
image.
The disparity image is too sparse or empty
Check whether the camera images are well exposed and sharp. Follow the instructions in Camera-image
issues (Section 11.4) if applicable.
Check whether the scene has enough texture (see Stereo matching, Section 6.2) and install an external
pattern projector if required.
Increase the Disparity Range and decrease the Minimum Distance (Section 6.2.4).
Increase the Maximum Distance (Section 6.2.4).
Check whether the object is too close to the cameras. Consider the different depth ranges of the rc_visard
variants as specified in the device’s technical specification (Section 3.2.2).
Decrease the Minimum Confidence (Section 6.2.4).
Increase the Maximum Depth Error (Section 6.2.4).
Choose a lesser Disparity Image Quality (Section 6.2.4). Coarser resolution disparity images are generally
less sparse.
Check the cameras’ calibration and recalibrate if required (see Camera calibration, Section 6.6).
11.5. Depth/Disparity, error, and confidence image issues 181