Users Manual

The sensor may slow down processing when cooling is insufficient or the ambient temperature exceeds the speci-
fied range.
Reliability issues and/or mechanical damage
This may be an indication of ambient conditions (vibration, shock, resonance, and temperature) being outside of
specified range. Please refer to the specification of environmental conditions (Section 3.3.1).
• Operating the rc_visard outside of specified ambient conditions might lead to damage and will void the
warranty.
Electrical shock when touching the sensor
This indicates an electrical fault in sensor, cabling, or power supply or adjacent system.
• Immediately turn off power to the system, disconnect cables, and have a qualified electrician check the
setup.
• Ensure that the sensor housing is properly grounded; check for large ground loops.
11.3 Connectivity issues
LED briefly flashes red every 5 seconds
If the LED briefly flashes red every 5 seconds, then the rc_visard is not able to detect a network link.
• Check that the network cable is properly connected to the rc_visard and the network.
• If no problem is visible, then replace the Ethernet cable.
A GigE Vision client or rcdiscover-gui cannot detect the camera
• Check whether the rc_visard’s LED flashes briefly every 5 seconds (check the cable if it does).
• Ensure that the rc_visard is connected to the same subnet (the discovery mechanism uses broadcasts that
will not work across different subnets).
The Web GUI is inaccessible
• Ensure that the rc_visard is turned on and connected to the same subnet as the host computer.
• Check whether the rc_visard’s LED flashes briefly every 5 seconds (check the cable if it does).
• Check whether rcdiscover-gui detects the sensor. If it reports the rc_visard as unreachable, then the
rc_visard’s network configuration (Section 4.3) is wrong.
• If the rc_visard is reported as reachable, try double clicking the entry to open the Web GUI in a browser.
• If this does not work, try entering the rc_visard’s reported IP address directly in the browser as target
address.
Too many Web GUIs are open at the same time
The Web GUI consumes the rc_visard’s processing resources to compress images to be transmitted and for sta-
tistical output that is regularly polled by the browser. Leaving several instances of the Web GUI open on the
same or different computers can significantly diminish the rc_visard’s performance. The Web GUI is meant for
configuration and validation, not to permanently monitor the rc_visard.
11.4 Camera-image issues
The camera image is too bright
• If the rc_visard is in manual exposure mode, decrease the exposure time (see Parameters, Section 6.1.3), or
• switch to auto-exposure mode (see Parameters, Section 6.1.3).
The camera image is too dark
11.3. Connectivity issues 180