Manual Robin Compact SIP Software version 3 or higher Version: Date: 3.0.
gf1 Manual Robin Compact SIP ENG - v. 3.0.
gf2 Manual Robin Compact SIP ENG - v. 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin Compact SIP unit in combination with software version 3.0.1. You can update the software of the Robin SIP to the latest version. For instructions on updating see page 43 of this manual. This manual applies to Robin Compact SIP devices with part no.: C01060 - C01067, serial no. 1204-xxxx and higher.
gf3 Manual Robin Compact SIP ENG - v. 3.0.1 Contents 1 Introduction 1.1 Robin SIP Door Intercom 5 5 2 Operation 2.1 Operating the door phone 2.2 Answering 2.3 Controlling the built-in door opener 7 7 7 7 3 Installation 3.1 Package contents 3.2 Installation dimensions 3.3 Tools and materials required for mounting 3.4 Mounting instructions 3.5 Connecting the Robin SIP 8 8 8 11 11 12 4 System installation 4.1 Requirements prior to installation 4.
gf4 5.2.4 System 5.2.4.1 System 5.2.4.2 System 5.2.4.3 System 5.2.4.4 System 5.2.5.5 System 5.2.4.6 System 5.2.4.7 System 5.2.4.8 System 5.2.4.9 System 5.2.4.9 System / / / / / / / / / / Device Clock Events Security Schedules Software Switch Info Debug Logs Manual Robin Compact SIP ENG - v. 3.0.
gf5 Manual Robin Compact SIP ENG - v. 3.0.1 1 Introduction 1.1 Robin SIP Door Intercom Integrated functions The Robin SIP door intercom offers the following fully integrated functions in one single device: Telephone device with a piezo push-button Door opener Easy to operate and configure Remote controllable and configurable through HTTP-commands Advanced event mechanism Easy to install The Robin SIP is easy to install.
gf6 Manual Robin Compact SIP ENG - v. 3.0.1 High-quality sound reproduction The integrated concept means that there are no ‘converters’ which distort sound quality. Consequently, the Robin SIP offers exceptionally good sound quality, without echo or interference. The audio of the Robin SIP can also be configured as ‘half duplex’ , which will boost the volume output and the microphone sensitivity. No separate power supply The Robin SIP is powered via ’Power-over-Ethernet‘ (PoE IEEE 802.3af).
gf7 Manual Robin Compact SIP ENG - v. 3.0.1 2 Operation 2.1 Operating the door phone To ring the door phone, press on the bell-sign on the Robin SIP. The unit will play a ringing sound and the predefined telephone set will be called. 2.2 Answering Answer the Robin SIP by picking up the phone that is called by the Robin SIP. 2.3 Controlling the built-in door opener The built-in door opener is controlled with predefined keys on the telephone set.
gf8 Manual Robin Compact SIP ENG - v. 3.0.1 3 Installation 3.1 Package contents The Robin SIP USB stick with the manuals and the ‘Robin Discovery Utility’ software anti-theft Allen key 4 anti-theft screws 4 wall plugs (6mm) drilling template tie-wrap 3.2 Installation dimensions The installation dimensions of the Robin SV 1,2,4 and 6 buttons differ.
gf9 Manual Robin Compact SIP ENG - v. 3.0.
gf10 Manual Robin Compact SIP ENG - v. 3.0.
gf11 Manual Robin Compact SIP ENG - v. 3.0.1 3.3 Tools and materials required for mounting The following are required when mounting the Robin SIP: core drill, 90 mm in diameter masonry drill, 6 mm in diameter stone chisel general set of tools anti-theft Allen key (supplied) anti-theft screws (supplied) 6mm wall plugs (supplied) drilling template (supplied) tie wrap (supplied) 3.
gf12 Manual Robin Compact SIP ENG - v. 3.0.1 3.5 Connecting the Robin SIP Connecting the Robin SIP To connect the Robin SIP, use an Ethernet cable, type CAT5(e) or CAT6. The colors of the individual wires match the color codes below the connector. To connect to the built-in relay switch, use a second cable.
gf13 Manual Robin Compact SIP ENG - v. 3.0.1 4 System installation 4.1 Requirements prior to installation Network connection with PoE (Power over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible). PC with web browser.
gf14 Manual Robin Compact SIP ENG - v. 3.0.1 Windows users: Copy the Robin Discovery Utility software to a PC that is connected to the network. Start the Robin Discovery Utility software (double-click the icon below). Click the “Play” button. The software will scan for Robin devices in the network. When the Robin SIP is detected, it is displayed in the list. Double-click on the Robin SIP you want to configure; the ‘Web-GUI’ for the selected Robin SIP will show.
gf15 Manual Robin Compact SIP ENG - v. 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP. The default credentials are: Administrator, Login: admin, Password: 123qwe We recommend changing the default password after initial installation and set-up. You can log in using the Robin Discovery Utility software. Or, if the IP address is known, you can log in without using this software via the address bar in the web browser.
gf16 Manual Robin Compact SIP ENG - v. 3.0.1 We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP. This option will suffice in 99% of all cases. However, on occasions the network may not support DHCP. If so, the network details must be set manually.
gf17 Manual Robin Compact SIP ENG - v. 3.0.1 5.2 Configuration of the Robin SIP The configuration program for the Robin SIP features 4 sections; ‘Telephony’, ‘Audio’, ‘Network’ and ‘System’. ‘Telephony’ In the ‘Telephony’ section, you configure all of the settings that are required for the communication part of the Robin SIP.
gf18 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.1 Telephony 5.2.1.1 Telephony / SIP This is where you enter the data required for registering on a PBX or with a SIP provider. If the Robin SIP is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP provider), registration is not required. The Robin can use a second SIP proxy / Register server for failover purposes. It will only be used if the ‘Primary’ server isn’t registered.
gf19 Manual Robin Compact SIP ENG - v. 3.0.
gf20 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.1.2 Telephony / Phonebook Multiple telephone numbers can be entered in the phonebook. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘Profile’ can be associated with each ‘Phonebook entry’. A ‘Profile’ is a set of settings. This allows definition of an individual settings profile for each telephone number. Phonebook: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line.
gf21 Manual Robin Compact SIP ENG - v. 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number, followed by the IP address of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset and the Robin SIP are connected to each other directly, i.e. the call is not routed via a PBX. The Robin SIP dials the handset directly. 3.
gf22 Manual Robin Compact SIP ENG - v. 3.0.1 Description The name that is associated with this line. Codec ulaw Support for the G.711 ulaw audio codec. Codec alaw Support for the G.711 alaw audio codec. Codec gsm Support for the GSM audio codec. DTMF event payload type Change the 'payload type' for DTMF signal transmission. As standard, we recommend 101.
gf23 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.1.3 Telephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number. For the 2,4 and 6 button equipped Robin SIP the call priority settings can be defined for each individual button. First Select the first number to dial. Second Select the second number to dial.
gf24 Manual Robin Compact SIP ENG - v. 3.0.1 Schedules: The Robin SIP features a ‘Schedule’ function. The schedules can be defined in the menu -SystemSchedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently, during the lunch break for example, the Robin SIP can be set to dial a different telephone number from that configured for normal working hours. The ‘Timeslots’ are not prioritised so they must be set consecutively, e.g.
gf25 Manual Robin Compact SIP ENG - v. 3.0.
gf26 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.1.5 Telephony / Control Control allows you to manually initiate and end a call from the Robin SIP. Call: Call: You can initiate a call using the 'Call' button. Hangup You can end a call using the 'Hangup' button Registration status Indicates the PBX or SIP provider registration status. Call status Indicates the Robin SIP’s call status.
gf27 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings You can set the speaker volume and the microphone sensitivity here.
gf28 Manual Robin Compact SIP ENG - v. 3.0.1 With the echo canceler set to ‘half duplex’ a ‘Vox level’ slider appears to set the switch level of the microphone / speaker ! Note: Tuning the ‘Vox level’ is necessary to establish good communication when set to ‘halfduplex’. ! 5.2.2.2 Audio / Detection The Robin SIP is capable of detecting sound. This detection can trigger ‘Actions’ such as the staring of a recording, activation of a relay switch or automatic calling to a phone set.
gf29 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information. Network status: Interface Shows the network interface that is used. MAC address Indicates the Robin SIP’s MAC address. IP address Indicates the Robin SIP’s IP address. IP netmask Shows the standard IP netmask. Default gateway Indicates the IP address for the standard gateway.
gf30 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration: Configuration method Select automatic (DHCP) or manual. IP address Enter the IP address for the Robin SIP here. Netmask Enter the IP netmask here. Default gateway Enter the gateway or router address here. Primary name server Enter the IP address for the primary DNS (Domain Name Server) here.
gf31 Manual Robin Compact SIP ENG - v. 3.0.1 Security: Enable 802.1x authentication Enable 802.1x authentication Status Displays the 802.1x status Authentication type Select the type of authentication; MD5, PEAP, TLS Identity Enter your identity here Password Enter your password here CA certificate Select the CA certificate (PEAP and TLS only) Supplicant certificate Select the Supplicant certificate (TLS only) Settings: IP address Indicates the Robin SIP’s IP address.
gf32 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy server for the SIP connection to the PBX ! Enable HTTP proxy Activates the uses of an HTTP proxy server. Proxy server address Enter the address or hostname for the proxy server here. Proxy server port The IP port used by the proxy server for communication. Settings: HTTP port Set the IP port for HTTP communication.
gf33 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP. Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Name The name that is associated with this email address. Address Enter the e-mail address. Mail server test: Tests the connection with the configured mail server. Mail server Select the mail server you want to test here.
gf34 Manual Robin Compact SIP ENG - v. 3.0.1 Servers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Description The name that is associated with this mail server.
gf35 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.5 Network / NAT Depending on the network configuration, you may need to set NAT data in the Robin SIP. Settings: NAT hostname Enter the NAT address or the hostname. NAT port Enter the IP port for NAT. Use STUN for NAT address discovery Activate this option if a STUN server is used. Stun server Enter the IP address or hostname for the STUN server here. Stun port The IP port used by the STUN server for communication.
gf36 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4 System 5.2.4.1 System / Device Info: Product Product type Serial number Serial number Version Software version Revision number Software revision number Identity: Device name The name entered here is passed in the SIP protocol. This means that the name is visible, for example when a telephone has a caller ID display. Location You can enter the location of the Robin SIP here, e.g. the main entrance, loading door, barrier, etc.
gf37 Manual Robin Compact SIP ENG - v. 3.0.1 Device activation: The Robin SIP must be activated initially by Robin Telecom Development (one-off procedure). You start activation using the ‘Activate device’ button. A new web page opens when activation starts. You are asked to enter a number of items of data, after which the Robin SIP is automatically activated and registered and you return to this page.
gf38 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.2 System / Clock You can change all the date and time settings for the Robin SIP here. Date and time: Timezone Select the right time zone here. Current time Displays the current date and time settings. Method Allows you to choose between manual or automatic (NTP) time setting. NTP server address Enter the address or name of the time server here. NTP status Indicates the status of the selected time server.
gf39 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. For example, starting an outgoing telephone call to a predefined number, a sound signal etc. These actions are started by an Event. An ‘Event’ may be movement in the image, a loud noise that exceeds a predefined volume or when a signal from one of the doors is sent to the Robin SIP.
gf40 Manual Robin Compact SIP ENG - v. 3.0.1 Name The name that is associated with this 'Event'. Enable Activates the event. Active Indicates whether an 'Event' is active. Type Selects the type of 'Event'. Min duration Indicates how long the 'Event' remains active. Direction Used if the type is 'Call'. Selects incoming or outgoing call Actions: Define the ‘Actions’.
gf41 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.4 System / Security Authentication: Require Authentication Un-tick the checkbox if you want to disable secure access to the web interface with a login name and password. Admin username Change the default Administrator login name. (admin) Admin password Change the default Administrator password.
gf42 Manual Robin Compact SIP ENG - v. 3.0.1 Certificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Common name This is the name of the certificate. Certificate Upload a certificate from the PC to the Robin SIP. Certificate info Detailed information about the certificate. 5.2.5.5 System / Schedules The Robin SIP has multiple functions that can be made time-bound.
gf43 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.6 System / Software New software versions for the Robin SIP are released regularly. These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new software is available. If so, you can initiate the upgrade to the latest version. After the upgrade, the Robin SIP has to be rebooted.
gf44 Manual Robin Compact SIP ENG - v. 3.0.1 Tools: Restart Robin application Starts the Robin software up again. This is faster than rebooting the device. Reboot device Reboots the complete device. It may take 30 seconds before the Robin SIP is active again. Restore application defaults Restores the default settings for the Robin SIP. Updates: Check for new software versions Checks whether new software is available. Currently running version Indicates the current software version.
gf45 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier. When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations. For examples on how to connect the Robin to an electronic door lock, see:: ‘Appendix B, Electronic lock’.
gf46 Manual Robin Compact SIP ENG - v. 3.0.1 ! Note: For the actions below, the user can enter his/her choice of telephone key combinations (0...9, * and #). ! To open The door contact opens and closes again after a set time (Pulse time). The default key combination for this is ' ##'. To keep open The door contact stays open, independently of the set time. To close The door contact closes. Pulse time You can set the time that the door contact stays open here.
gf47 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP. Advanced: Product Product type Device Device ID Serial number Serial number Version Software version Revision number Software revision number Uptime Time that the Robin SIP is switched on. Load average Average processor load (UNIX style). Temperature Temperature in the Robin SIP. CPU speed Current processor speed. System clock time System time.
gf48 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.9 System / Debug The Robin SIP features a built-in ‘Debug’ function. This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP. This tool allows fast and effective resolution of problems with the Robin SIP. The ‘Go to Robin’ function enables remote support to the unit. It connects the unit to Robin Telecom Development and can be used for remote support.
gf49 Manual Robin Compact SIP ENG - v. 3.0.1 Trace: Status Indicates the status of the 'Trace'. Interface name The interface for which the 'Trace' is created. Default sniffer duration Sets the standard 'Trace' duration time. It stops automatically after the time has elapsed. PCAP filter line The 'Trace' is filtered as standard to ensure that only the important network data is stored. Mail result Send the 'Trace' automatically as an email message.
gf50 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur. These are logged in a log file. Log settings: Max lines to keep in log The number of log file lines that are stored. Download Download the log file to the PC. Application log: Timestamp Time stamp for the log entry. Log level The log entry classification. Class The software component in the Robin SIP that led to generation of the entry. Message The actual log message.
gf51 Manual Robin Compact SIP ENG - v. 3.0.1 6 Support For details of special settings, requests for support and FAQs, please use our ‘online’ support page: http://support.robin.
gf52 Manual Robin Compact SIP ENG - v. 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP: ‘Dynamic Host Configuration Protocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP server. DNS: ‘Dynamic Name System’. Protocol for managing domain names and IP addresses on the Internet.
gf53 Manual Robin Compact SIP ENG - v. 3.0.1 LAN: ‘Local area network’. Local area network of two or more computers that are connected with each other, either directly or via a shared medium. MAC (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network. Hardware address is another name for the MAC address. It ensure that the devices in an Ethernet network can communicate with each other.
gf54 Manual Robin Compact SIP ENG - v. 3.0.1 SIP: ‘Session Initiation Protocol’. A protocol that makes multimedia communication (audio, video and other data communication) possible and used among other things for the Voice over Internet Protocol (VoIP). STUN: ‘Session Traversal Utilities for NAT’. ‘STUN’ is a protocol or tool that is used when applying NAT.
gf55 Manual Robin Compact SIP ENG - v. 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The Robin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. We advise to use the prescribed method of the electronic lock manufacturer to connect the Robin. This Appendix shows two common ways to connect the Robin to the electronic door lock.
