Operating instructions

3
2c. Showing “Network Error –
Timeout getting IP address”.
• You may not have scanned and selected any network.
Simply press the volume knob and select the option
‘Scan for network’.
• Or try configuring a static IP address. See page 53.
3. It displays network not supported.
• Only 802.11b and 802.11g are supported. If your wifi
Router is 802.11n or g+ configure it to 802.11g.
• Try turning off encryption (disable the security – open
network) temporarily and make sure to reboots the
router.
• If using dual band router select the SSID for 11G
(Netgear).
4. Showing low signal.
• Make sure the radio is not very far away from the
router. Try to bring radio closer to the router.
• Make sure you are not logged on to your neighbour’s
open network.
• Move the aerial on the radio (slightly at a time) until
the symptom disappear.
• Factory reset the radio, most of the time switching the
power off/on clears the problem.
• Replace your router.
• Or consider something like
http://www.amazon.co.uk/Max-Value-Mbps-Home-
Double/dp/B000TV7FJ4/ref=sr_1_12?ie=UTF8&qid=1
297159609&sr=8-12
5. Unable to use radio as it displays
different language.
• See Instruction book page 55.
6. Plays preset stations – ok, but when
I chooses ‘Radio Stations’ from the
menu it displays no network.
• Briefly disconnect the power to the radio.
• Go in ‘Mode Menu’ – ‘Configure’ – ‘Network’ – ‘Scan
for network’ and then select your network.
7. Radio crashes whilst loading
stations.
• It could be that due to network congestion, the loading
process is taking too long and the software for some
reason assumes that a reconnection is needed. Such
'congestion' can be anything from poor local network
conditions, through to poor bandwidth from the Internet
Service Provider, and possibly a slower than normal
response from Reciva's servers.
8. Displaying ‘stream ended’ and
stops playing.
• The radio has reached the end of the stream it was
playing. This is normal behaviour for 'On Demand'
streams which terminate. It is occasionally observed
with live streams when they are busy or the connection
to them is poor.
• Press 'BACK' to enter the menu and either reselect the
same stream or select a new stream.
9. How to find the Mac address for
radio.
Follow the Path: See Flow Diagram on next page
ConfigńNetworkńView ConfigńMac address.
11. Sound stops and showing
buffering.
Make sure the following ports are
open: 53, 80, 123, 554, 1755, 5000
This behavior can be due to two things. Either, the media-
streaming service provided by the radio station is
unreliable - in that it has gaps in the stream (note: this
should be expected to happen occasionally) - or, your
wireless network has a problem such as interference due to