Operating instructions

down by itself.

• See if software Update is available..

33. Unable to play BBC radio 3

• Make sure the software is up to date.

• Select Live (AAC) stream.

30. Virgin Superhub - Can see

Wireless but will not connect.

(suggested by our customer Nick)

• Ensure the router is broadcasting in Wireless G mode

or 54Mbps

• Virgin Superhub instructions

Click Advanced Settings button

• Click on Wireless Radio (at top of the list)

Then ensure that the 54Mbps mode is enabled. See

picture below.

31. Virgin Superhub - Can see

Wireless but will not connect.

(suggested by our customer Nick

Manning)

• Ensure the router is broadcasting in Wireless G mode

or 54Mbps

• Virgin Superhub instructions

Click Advanced Settings button

• Click on Wireless Radio (at top of the list)

Then ensure that the 54Mbps mode is enabled. See

picture below.

Note: If you have had an unusual problem not listed in the trouble shooting and has found the solution. Then please let

us know for the benefit of other users (if possible include the make and model of your router). The email address is

a.g@robertsts.com or if you want to send me query please include the following

ϭ͘ /^W

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ϯ͘ ŽŶŶĞĐƚŝŽŶŵĞƚŚŽĚϴϬϮ͘ϭϭŽƌϴϬϮ͘ϭϭ'

ϰ͘ ŶĐƌǇƉƚŝŽŶƚǇƉĞ;tW͕tW͕tWϮͿ

1. Thanks.