User manual

7
link
http://forum.internet-radio.org.uk/guides/535-how-use-mtr-
tool-analyse-network-problems.html
21. Worked for few days and
now showing no internet
connection or error.
Reboot your radio by disconnecting mains electricity for 2
minutes.
Also check the leasing time in the router setting.
22. BT Home Hub? Need
help to set it up. Try links
http://www.filesaveas.com/hubhelp.html
http://www.frequencycast.co.uk/guide.html
23. Time and date incorrect
showing
00:00:00.
In the event of power failure (or switching the radio off from
the mains), your radio will connect to the internet and then set
the clock automatically provided your internet is working and
auto update is set to internet (see page 55).
24. Showing format not
supported or network error on
BBC programmes.
(This is because BBC has
stopped the transmission in
Real Audio. But you can get
wma stream and add to
favourite station)
BBC stations not playing out
side UK – try this link
http://www.bbc.co.uk/dna/mb
iplayer/NF13735684?thread=
7853678
Update the firmware (Main menu – system settings – software
update).
Try this link
http://www.digitalspy.co.uk/forums/showthread.php?t=11293
29
for URL of different stations look at the post 17-09-2009,
21:14
#8 shows list of new WMA stream addresses for BBC.
Copy and paste these URL into the frontier WiFi site for
added stations, works fine.
These new links will be added to worldwide databases in due
course.
• Try this link
http://faq.external.bbc.co.uk/questions/bbc_online/poo
r_online_radio_nonuk .
25. Radio switches off and
goes in the standby mode.
OR
Radio switches ON
randomly.
• Update the software.
• If mode button is pressed repeatedly and very quickly this
can happen. Give at least 2 seconds gap between each
press of the mode button.
• Keep your mobile phone or other RF generating
equipment away from your radio. Corrupt data received by
the radio can switch it off.
• Set the clock auto update to ‘No update’ see page 55.
26. Having problem
connecting to BTHome hub
using McAfee fire wall.
• 1: Turn off the firewall setting on the Hub management
system
2: Turn off the firewall on McAfee
3: Only then, switch on the radio and allow it to locate the
sources for both internet radio and file sharing
4: Restore the firewall settings
• This will allow the BT and McAfee systems to configure
and the
problem should stop
27. Radio switches off and
reboots itself after few
minutes (using BTHome hub
and McAfee security - BT
NetProtect Plus). This
problem has been resolved by
• To summarise (and help other customers who will
inevitably be confronted by this problem):
1: The problem only occurred with BT Home Hub version
2.0
2: Something within the latest BT software has triggered