User manual

6
support WMA Lossless format. This is in common with most
devices on the market which support ordinary WMA files
(WMA-Lossless support is almost exclusively available on
Microsoft products).
It does not support WMA Voice codec, the WMA 10
Professional codec or DRM protected files.
16. Unable to play files (from
computer).
• If you have third-party software for firewall or anti-virus
protection, you may need to disable 'On-Access
Protection' in order for your radio to be able to
successfully play your music
17. Can I use pause and fast forward
when listening to podcasts.
No. Pause/ fast-forward only available in Music Player
(shared media, shared folders) mode.
18. Time reset it self to 0:00 or shows
incorrect time by one hour.
See section Clock and Alarms on page 70 -78.
19. Showing WIRELESS ERROR 10001 It means that no connection could be established
Are you using NETGEAR router? Do you have the ACCESS
CONTROL "ON" in the Wireless Station Access List? If you
have, you need to tell the router to allow your radio's MAC
address to have access. See 9 above.
20. BBC stations or Real Audio
streams keep rebuff ring
RealAudio streams use port 7070 so if you encounter
buffering or other problems with RealAudio streams only,
check that port 7070 is open on your firewall.
21. Worked for few days and now
showing no internet connection or
error.
Reboot your radio by disconnecting mains electricity for 2
minutes.
Also check the leasing time in the router setting.
22. BT Home Hub???
http://www.frequencycast.co.uk/guide.html
23. Time and date incorrect showing
00:00:00.
In the event of power failure (or switching the radio off from
the mains), your radio will connect to the internet and then set
the clock automatically provided your internet is working and
auto update is set to internet (see page 72 -80).
24. Having problem connecting to
BTHome hub using McAfee fire wall.
• 1: Turn off the firewall setting on the Hub management
system
2: Turn off the firewall on McAfee
3: Only then, switch on the radio and allow it to locate the
sources for both internet radio and file sharing
4: Restore the firewall settings
• This will allow the BT and McAfee systems to configure
and the
problem should stop
25. Radio switches off and reboots
itself after few minutes (using
BTHome hub and McAfee security -
BT NetProtect Plus). This problem
has been resolved by one of our
customer Daniel Chisholm. See right
in his own words.
• To summarise (and help other customers who will
inevitably be confronted by this problem):
1: The problem only occurred with BT Home Hub version
2.0
2: Something within the latest BT software has triggered
this problem, and the only way to clear it is to:
* uninstall McAfee and replace with the Windows
Firewall
* Reboot the computer leaving the Stream 83i switched on