User manual

3
7. Displaying ‘stream ended’ and
stop playing. Try the following link
• The radio has reached the end of the stream it was playing.
This is normal behaviour for 'On Demand' streams which
terminate. It is occasionally observed with live streams when
they are busy or the connection to them is poor.
• Press 'BACK' to enter the menu and either reselect the same
stream or select a new stream.
8. How to find the Mac address for
radio.
Follow the Path: See Flow Diagram on page 6
Main menu ńSystem settings ńNetworkńView settings
ńMAC Address. See section 4 page 91.
9. Sound stops and showing
buffering.
Or Sound cut out while playing and
resume again.
Check the following TCP and UDP
ports on your router: 53, 80, 123,
554, 1755, 5000 and 7070. Also see
20.
This behaviour can be due to two things. Either, the media-
streaming service provided by the radio station is unreliable - in
that it has gaps in the stream (note: this should be expected to
happen occasionally) - or, your wireless network has a problem
such as interference (try changing the channel). QOS (quality of
service) in WAN setting?
For more in-depth analysis of this problem see the following link
http://forum.internet-radio.org.uk/guides/535-how-use-mtr-tool-
analyse-network-problems.html
10. Radio frozen, buttons don’t
work.
Disconnect the radio from mains supply for 5 minutes then
reconnect...
11. When I select Register option it
says
Key:
Status: 404
It seems to be a problem with the Frontier server. The 404 or Not
Found error messages are http generated standard response.
Means that the client was able to communicate with the server
but either the server could not find what was requested, or it was
configured not to fulfil the request and not reveal the reason why.
404 errors should not be confused with "server not found" or
similar errors, in which a connection to the destination server
cannot be made at all.
Factory Reset your radio and try it some other time.
12. Having problems with media
player facility (including NAS
drives).
Streaming software can enhance the playability of media file.
You can try this free software http://www.orb.com/
Or http://tversity.com/download/
13a. Unable to use ‘Shared Media’
under ‘Music Player’.
Make sure the port 2170 is open.
• Check that there are PCs sharing Media on the local
network.
• If the PCs have a firewall installed check that either a) the
firewall is allowing all connections from the local
network or b) the firewall is allowing Netbios traffic. Or
turn off the firewall temporarily.
• If there is more than one computer on your local network,
ensure that any settings changes (including booting up or
turning off a computer) have had at least 5 minutes to
take effect.
• Check that other Windows machines are able to see the
server from which you are trying to share your files.
• Check that 'File and Printer Sharing for Microsoft
Networks' is installed and bound to the local network
interface. Ensure that the 'Server' service that provides
file and print sharing support is enabled and currently
running. (Control Panel, Administrative Tools, Services).
• Try rebooting PC and radio
OR (See page 33 Music Player)
Easier way to play media file on the radio is to use UPNP Server.